"I like the error handling, it's very good."
"It is good for transactions that are very straightforward. It works very nicely with the structured data. It is user-friendly. It is easy to implement and easy to understand."
"Blue Prism has a lot of flexibility to integrate with other enterprise applications"
"The only good thing about Blue Prism is the execution speed."
"All of the processes that we've automated have been completed successfully, and the bots are able to process them as expected."
"This is a scalable product."
"The web-based designer is very user-friendly and easy to use."
"The tool is very technically sound."
"Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow."
"Using the tool actually ends up teaching you about making workflows more efficient."
"The workflow system is very intuitive."
"The low-code/no-code development aspect of the solution is great."
"They are leaders in the same industry."
"The most valuable features are the loops to lookup tables to read the data."
"It is really flexible in what it can do."
"The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful."
"Blue Prism could improve by having better integration with Computer Vision."
"The upgrades could be managed better. I would also like to see more true AI development and machine learning."
"The deployment of the bots should be much faster and more intuitive."
"Blue Prism could be more scalable."
"The OCR capability, along with the connectivity with some of the legacy tools, needs to be improved."
"From a monitoring perspective, the way the screens are set up, or the reporting within Blue Prism, is not really user-friendly. You need a technical person to basically put that up. It's not necessarily easily viewable."
"They have OCR technology, but it's not that great."
"We would like to have something, not particularly within the tool, that gives flexibility to the end-users to schedule the bots themselves. There should be some kind of control room flexibility so that they can go in. We don't have to always keep that centralized with us. We would also like to have inbuilt scheduling and resource pooling to distribute the bots on servers from within the platform. I should be able to distribute or orchestrate them internally so that if one bot takes a little longer than planned, it automatically shifts to another server. We would also like its price to be lower."
"The development experience needs to be improved."
"I would like to see an enhanced auditing feature included."
"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."
"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."
"I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation."
"The OCR capabilities of the solution could be improved."
"The ease-of-use could be improved."
"You cannot use a two-dimensional array to read the data."
Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.
With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.
“Workforce of the Future”
Blue Prism’s all-in-one intelligent automation platform consists of:
Reviews from Real Users
Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. IT Central Station users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.
With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 45 reviews while Pega Robotic Process Automation is ranked 10th in Robotic Process Automation (RPA) with 8 reviews. Blue Prism is rated 7.6, while Pega Robotic Process Automation is rated 7.8. The top reviewer of Blue Prism writes "Helps us with quality-control, compliance, error-avoidance, and time-savings". On the other hand, the top reviewer of Pega Robotic Process Automation writes "A very flexible solution with broad capabilities that gets easy to use with time". Blue Prism is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Kryon RPA and Blue Prism Cloud, whereas Pega Robotic Process Automation is most compared with UiPath, Automation Anywhere (AA), Microsoft Power Automate, Salesforce Sales Cloud and ABBYY FlexiCapture. See our Blue Prism vs. Pega Robotic Process Automation report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.