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32,876 views|15,889 comparisons
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9,085 views|4,637 comparisons
Featured Review
Find out what your peers are saying about Blue Prism vs. Kryon RPA and other solutions. Updated: November 2021.
554,873 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"With Blue Prism, you automate the back-end processes. Blue Prism is more like service-side automation. It is not off-circuit automation. It is more like attended automation.""The web-based designer is very user-friendly and easy to use.""There are simple things you can put in place that help you understand workflow and how implementation acts.""I like the error handling, it's very good.""One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms.""The ease of use is really good because a lot of business people, who have some idea about logic and who can think in logic, can configure things, because there is no coding.""We've started to use some of the new features such as translation, cognitive, and we are finding them useful. We are also finding API integrations very useful.""The integration has improved a lot in terms of SAP, and other screens."

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"Attended automation has diverted 34 percent of training calls to our tech support centers.""We use Kryon Studio to develop new wizards and we use the features to capture elements from the screen and automate processes... The screen capture allows us to interface with systems which don't have an API, or where the API is very expensive, and it allows us to do on-screen integration.""The bot is typically about twice as fast as a person and more accurate, as long as the data going in is good. That is the biggest advantage.""We have been using Kryon Process Discovery for about a year now. With our initial tests and monitoring just a couple people, we were able to identify 79 possible use cases within a one-month period.""Kryon will allow you to automate processes fast and easy and you do not need to be a developer to automate processes."

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Cons
"Blue Prism could be more scalable.""Blue Prism needs to work in a web-based account. I think that the Blue Prism will need to have the main features be web-based so that you can control the box in a web-based environment and not in a client's environment.""Technical support is in need of improvement.""I would like to see machine learning functionality integrated with the automation.""The assisted automation functionality needs improvement.""The OCR capability, along with the connectivity with some of the legacy tools, needs to be improved.""There are a lot of things coming up, such as Discovery Bot and Process Discovery. A lot of other aspects are also maturing. We have definitely started using it for our clients, and it is maturing as a solution, but it is all about how you integrate the enterprise with all the automation projects, such as your chatbot, Conversational AI, and robotics. How they are integrated and talk to each other creates a very good business case with all three aspects. The next level should be about integrating it with other automation tools as well. It can have integration with other tools or automation projects, such as your chatbot, Conversational AI, and robotics.""Its front end is not very good for things like screen scraping. UiPath and AA are very good for that. Blue Prism's license is costlier than UiPath and AA. They should be improving its price. Its artificial intelligence and cognitive features are not that strong enough. Cognitive automation should be their next area of improvement. The decoding of the bot is a highly painful activity, and this is an area of improvement for Blue Prism. It is tough to find variables and get the code in place. You have to open the whole bonnet of the car to get things in place. Their training should also be improved. UiPath and AA have their learning communities. They provide free of cost basic certification. As a result, you get trained workforce in the market that can directly work on projects, but this is not the case with Blue Prism. It is costly to get the resources trained, which increases the overall cost of getting a resource for Blue Prism. Their tech support can also be improved. Many times, the issues that should have been addressed by L1 have gone to L2."

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"The only unstable part is Studio where you build this stuff. In our version, the 5.25. It has a memory leak. If you leave it open for too long, eventually it just freezes. Saving your work, closing, and opening it just once a day is all it takes. However, this is a bug that I have noticed about the stability of the actual tool.""I have seen some very minor occurrences where Kryon's interactions with Microsoft Office might cause the robot to hang. However, it is about one to two percent of the time where we are seeing this happen. It is such a small percentage that it's not even something that we are overly worried about. This would be where they might have some stability issues, but it could be the Microsoft Office API or how they are interacting together.""We have found some difficulties regarding the integration with legacy systems where the screen has elements in the Hebrew language. The connection to Hebrew, right-to-left systems, is more challenging.""It could be more reliable in spying HTML.""With the customer support, there have been some times where we have had to go through explaining the issue a couple times because it has gone through a couple of people's hands. There have been a couple of scenarios where we have had to re-explain the issue and bring somebody new up to speed on what is going on or what the problem is."

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Pricing and Cost Advice
"I don't recall what it was. Initially, we had our licensing through the consultant, and when we stopped using them, we renegotiated licensing. Blue Prism gave us temporary licenses during the negotiation. When all things were said and done, it came out to a decent price even without the vendor. So, our management has been happy with that.""Blue Prism is quite costly.""The billing is on a yearly basis. They send us the bill every year. My business unit is billed by the technology team, so I don't know exactly how much they pay. In my business unit, we have our first-year license costs, and then we have our ongoing costs. Our bots cost projected per license is $8,600. Our projected support cost for every year is about $38,000. Our operation agent costs anywhere between $50,000 to $55,000, so the saving is there, but it is still kind of expensive for us, but I'm looking at it from the technology kind of billing us for it. This is the cost that we have for our technology team, which is different from the licensing of Blue Prism.""The price is on par with other products in the market.""Blue Prism has a really simple licensing model, where the licenses are not confusing and there are no hidden costs the way there are in UiPath.""Its license is costlier than UiPath and AA. They should improve its price. We have a two-year contract with them.""The solution is expensive.""Its price is sometimes higher."

More Blue Prism Pricing and Cost Advice »

"They license per robot and we have 25 robots. You get so many robot licenses and can allocate those licenses to either attended, unintended, or Process Discovery bots. If you have 25 licenses, for example, you could have 20 automation bots and five process discovery. This allocation is flexible. There are also maintenance costs.""We are probably saving $6000 to $8000 a month in labor costs. It's not a ton, but we're right around $60,000 to $80,000 a year with our current deployment."

More Kryon RPA Pricing and Cost Advice »

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Questions from the Community
Top Answer: Hello Netanya, it depends on your needs and your expertise.  In my humble opinion you can start a big RPA project implementation with Blue Prism which is stable and mature software, in order to… more »
Top Answer: I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees and left in 2019 when there were 3K+. I'm a big believer in the product, leadership… more »
Top Answer: Technical support has been responsive when we have needed their assistance.
Top Answer: Hi, currently we are working RPA in an insurance company. One of the processes we're working to automate is auditing the parameters of the policy transactions being proactive not reactive. The other… more »
Ranking
Views
32,876
Comparisons
15,889
Reviews
40
Average Words per Review
659
Rating
7.5
Views
9,085
Comparisons
4,637
Reviews
5
Average Words per Review
1,893
Rating
9.0
Comparisons
Also Known As
The Leo Platform
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Overview

Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.

With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.

“Workforce of the Future”

Blue Prism’s all-in-one intelligent automation platform consists of:

  • Design Studio with drag-and-drop process automation building, reusable “objects” across your business, and updates to objects and processes saved throughout the process library.
  • Control Room where you can assign processes to digital workers, scale digital worker and task volume ondemand, and gain real-time transparency of process proficiencies.
  • Digital Workforce of autonomous software robots that can learn and mimic business processes like humans and are equipped with six intelligent automation skills:
    1. Knowledge and Insight - The ability to harvest, understand, and deliver insights from multiple disparate data sources.
    2. Visual Perception - The ability to read, understand, and contextualize visual information.
    3. Learning - The ability to derive contextual meaning and adapt to evolving process patterns.
    4. Planning and Sequencing - The ability to optimize workloads and identify opportunities for better outcomes.
    5. Problem-solving - The ability to autonomously solve system, logic, and business problems.
    6. Collaboration - The ability to seamlessly work with both people and systems.

Reviews from Real Users

Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. IT Central Station users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.

The Kryon RPA Platform sets the standard for secure, scalable and cost efficient robotic process automation management and optimization. It’s also among the most business-user friendly platforms on the market.

Offer
Learn more about Blue Prism
Learn more about Kryon RPA
Sample Customers
Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
HPE
Top Industries
REVIEWERS
Financial Services Firm18%
Computer Software Company15%
Energy/Utilities Company10%
Comms Service Provider8%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider18%
Financial Services Firm10%
Energy/Utilities Company6%
REVIEWERS
Financial Services Firm50%
Insurance Company13%
Energy/Utilities Company6%
Recruiting/Hr Firm6%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider20%
Financial Services Firm9%
Manufacturing Company5%
Company Size
REVIEWERS
Small Business18%
Midsize Enterprise6%
Large Enterprise76%
VISITORS READING REVIEWS
Small Business15%
Midsize Enterprise16%
Large Enterprise69%
REVIEWERS
Small Business5%
Midsize Enterprise38%
Large Enterprise57%
VISITORS READING REVIEWS
Small Business28%
Midsize Enterprise39%
Large Enterprise33%
Find out what your peers are saying about Blue Prism vs. Kryon RPA and other solutions. Updated: November 2021.
554,873 professionals have used our research since 2012.

Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 43 reviews while Kryon RPA is ranked 5th in Robotic Process Automation (RPA) with 4 reviews. Blue Prism is rated 7.4, while Kryon RPA is rated 9.2. The top reviewer of Blue Prism writes "Helps us with quality-control, compliance, error-avoidance, and time-savings". On the other hand, the top reviewer of Kryon RPA writes "The tool helps with speed to market, efficiency, and accuracy". Blue Prism is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Pega Robotic Process Automation and Blue Prism Cloud, whereas Kryon RPA is most compared with UiPath, Automation Anywhere (AA), Microsoft Power Automate, Software AG ARIS Robotic Process Automation and NICE Robotic Automation. See our Blue Prism vs. Kryon RPA report.

See our list of best Robotic Process Automation (RPA) vendors.

We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.