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32,876 views|15,889 comparisons
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1,615 views|1,057 comparisons
Featured Review
Find out what your peers are saying about Blue Prism vs. Blue Prism Cloud and other solutions. Updated: November 2021.
554,873 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The only good thing about Blue Prism is the execution speed.""Blue Prism supports the multi-bot architecture, which is really good. It is also really good at OCR. Blue Prism is integrated with Abbey OCR, and it provides at least 90% right information on period documents. This is something that is really good in Blue Prism. Blue Prism can deal with huge amounts of data. We can track each and every record, and then we can see the data. If you don't have much coding experience, it makes it easy to build automations and deploy them. It is also easy to learn and easy to work with. It has a lot of features, which makes it reliable for any sort of automation.""The entire tool is valuable because it is an enterprise tool. It is on par with other tools like Automation Anywhere or UiPath with the OCR/ICR facilities, analytics, and the entire package for enterprise-level security. It has the highest level of security as compared to any other tool.""It has a centrally managed infrastructure, and it is secure. Our client was using it because of its ease of use. They had already identified some workflows that were trained on Blue Prism RPAs. It was much more convenient for them to preselect Blue Prism as compared to other vendors.""Blue Prism is stable enough.""The integration has improved a lot in terms of SAP, and other screens.""The web-based designer is very user-friendly and easy to use.""I like the cloud features such as IADA and Decipher."

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"It is more secure for complex implementations.""I would say that the stability of Blue Prism is superior to any of the competing products because of the maintainability of the features and the openness of the tool.""Ability to see the blueprint of the design executed alongside the actual process.""The ease of building automation and the development environment""The most valuable feature of Blue Prism's Virtual Workforce is that it is quite stable.""This product has additional functionality over Blue Prism Cloud Enterprise.""Once it does the monitor, it collects the respective data and creates an output that is required for reconfiguration.""The user performance is the most valuable feature."

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Cons
"The activities that we do are a bit difficult to do in Blue Prism as compared to UiPath. UiPath provides create activities and create packages related to AI analytical skills. This is something that Blue Prism doesn't have.""The assisted automation functionality needs improvement.""I would like to see machine learning functionality integrated with the automation.""The initial setup and deployment could be simplified.""The deployment of the bots should be much faster and more intuitive.""Blue Prism could improve by having better integration with Computer Vision.""It isn't very easy or intuitive for our developers to program the bot to make intelligent decisions. A bot, for the lack of a better word, is stupid, and it can only do what we program it to do. It cannot make intelligent decisions. For example, if we are reviewing Uber charges, they could be posting their transactions under different corporation names, even though they are under the same parent company or group. A human can easily understand that it is the name of the same company, and it just has an asterisk or space, but a bot cannot do that. When a bot cannot complete the transaction, it sends out an exception rate, business exception, or system exception for a human to do a manual review. The exception rate has been high because the bots cannot make decisions that we think are very simple, which is understandable because that's how they were programmed. There is potential in utilizing the higher intelligence side of the tool, but it is not easy to code higher intelligent actions. It is a very lengthy process to get the provisioning to ensure that it is kind of doing what it needs to do. Provisioning involves multiple things, and it is quite complicated and not the best experience, but it is not just because of Blue Prism. Blue Prism is easy, but it takes a long time to onboard into our in-house system.""It's not very easy to use. There is some learning curve that you need to manage as an individual."

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"The main issue is screen scraping with Blue Prism gives us a big challenge because we need to define which technologies are web-based have been built instead of by itself discovering the technology that it is built on.""The vendor does not make their pricing clear when you are searching for it, which is something that needs to be improved.""There's a need to deal with unstructured input with RPA.""Blue Prism is slightly difficult for the non-technical user.""They should improve the user-friendliness and they should change their business model.""I wouldn't call Blue Prism user-friendly. It's one of its downfalls. They would benefit from having drag and drop functionality, for example. It would make them a strong competitor in the space. There needs to be less reliance on coding for customization, similar to Microsoft's Power Automate.""The pricing of the solution could be improved. It's a bit expensive right now. They should work to make it more competitive.""I personally would like the solution to be supporting more languages."

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Pricing and Cost Advice
"Blue Prism is a bit higher priced compared to other payment-related or investment-related solutions. At the same time, it also provides more security than those solutions, specifically for the banking and insurance sectors.""My clients tend to feel that the overall implementation cost is a little high.""Blue Prism has a higher cost with respect to RPA enablement, particularly if you are trying to start with RPA.""Licensing is on a yearly basis.""It is a bit higher in cost as compared to Automation Anywhere and UiPath. The rate also differs from client to client. Margins are also important when it comes to costing and licensing. There are some additional costs involved besides the standard licensing costs. You have the development team cost, which includes the project manager, development team, analyst, and testers. You also need a team manager. You also have the tools cost, architecture cost, platform cost, and the licensing cost of each bot.""Its license is costlier than UiPath and AA. They should improve its price. We have a two-year contract with them.""The licensing is approximately $1,100.""The licensing fees are low compared to other tools."

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"There are many RPA solutions available from different vendors and the pricing for Blue Prism is competitive.""Annual licensing costs were somewhere between $5,000 - $10,000 for the development tool. For the control tower, I think fees were about $50,000 annually.""The licensing structure is complex and the minimum contract length is three years.""Pricing can be negotiated in situations where there will be heavy usage.""We pay about $15,000 per quarter in licensing costs. We don't have to pay for any other extra costs. There isn't, for example, an extra cost for technical support. We just pay the licensing."

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Questions from the Community
Top Answer: Hello Netanya, it depends on your needs and your expertise.  In my humble opinion you can start a big RPA project implementation with Blue Prism which is stable and mature software, in order to… more »
Top Answer: I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees and left in 2019 when there were 3K+. I'm a big believer in the product, leadership… more »
Top Answer: Technical support has been responsive when we have needed their assistance.
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Ranking
Views
32,876
Comparisons
15,889
Reviews
40
Average Words per Review
659
Rating
7.5
Views
1,615
Comparisons
1,057
Reviews
15
Average Words per Review
582
Rating
7.9
Comparisons
Also Known As
Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce
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Overview

Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.

With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.

“Workforce of the Future”

Blue Prism’s all-in-one intelligent automation platform consists of:

  • Design Studio with drag-and-drop process automation building, reusable “objects” across your business, and updates to objects and processes saved throughout the process library.
  • Control Room where you can assign processes to digital workers, scale digital worker and task volume ondemand, and gain real-time transparency of process proficiencies.
  • Digital Workforce of autonomous software robots that can learn and mimic business processes like humans and are equipped with six intelligent automation skills:
    1. Knowledge and Insight - The ability to harvest, understand, and deliver insights from multiple disparate data sources.
    2. Visual Perception - The ability to read, understand, and contextualize visual information.
    3. Learning - The ability to derive contextual meaning and adapt to evolving process patterns.
    4. Planning and Sequencing - The ability to optimize workloads and identify opportunities for better outcomes.
    5. Problem-solving - The ability to autonomously solve system, logic, and business problems.
    6. Collaboration - The ability to seamlessly work with both people and systems.

Reviews from Real Users

Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. IT Central Station users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.

The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.

Offer
Learn more about Blue Prism
Learn more about Blue Prism Cloud
Sample Customers
Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
Cabot Credit Management, Hovis, Utilita
Top Industries
REVIEWERS
Financial Services Firm18%
Computer Software Company15%
Energy/Utilities Company10%
Comms Service Provider8%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider18%
Financial Services Firm10%
Energy/Utilities Company6%
REVIEWERS
Financial Services Firm33%
Energy/Utilities Company22%
Manufacturing Company11%
Real Estate/Law Firm11%
VISITORS READING REVIEWS
Computer Software Company26%
Financial Services Firm13%
Comms Service Provider13%
Insurance Company6%
Company Size
REVIEWERS
Small Business18%
Midsize Enterprise6%
Large Enterprise76%
VISITORS READING REVIEWS
Small Business15%
Midsize Enterprise16%
Large Enterprise69%
REVIEWERS
Small Business25%
Midsize Enterprise19%
Large Enterprise56%
Find out what your peers are saying about Blue Prism vs. Blue Prism Cloud and other solutions. Updated: November 2021.
554,873 professionals have used our research since 2012.

Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 43 reviews while Blue Prism Cloud is ranked 6th in Robotic Process Automation (RPA) with 16 reviews. Blue Prism is rated 7.4, while Blue Prism Cloud is rated 7.8. The top reviewer of Blue Prism writes "Helps us with quality-control, compliance, error-avoidance, and time-savings". On the other hand, the top reviewer of Blue Prism Cloud writes "Additional functionality over the Enterprise version make good over the difficulty of installation". Blue Prism is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Pega Robotic Process Automation and Kofax RPA, whereas Blue Prism Cloud is most compared with Microsoft Power Automate, UiPath, ABBYY FlexiCapture, Automation Anywhere (AA) and INTELLIBOT. See our Blue Prism vs. Blue Prism Cloud report.

See our list of best Robotic Process Automation (RPA) vendors.

We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.