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16,607 views|10,292 comparisons
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5,532 views|3,610 comparisons
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46,518 views|34,152 comparisons
Featured Review
Find out what your peers are saying about BigPanda vs. Zabbix and other solutions. Updated: November 2021.
552,695 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment.""You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view.""The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want.""Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs.""The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks.""We have the business activity monitoring, the map, and the MBI modules and they are all very good."

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"BigPanda integrates well with other solutions, such as WatchGuard,""We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process.""Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue.""The main thing that we like about BigPanda is the user interface."

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"Zabbix is very easy to implement.""The solution is quite mature and very stable.""The most valuable feature is the support for monitoring Cisco switches.""The integration capabilities and APIs are the best part.""The best thing about Zabbix is the integration and the APIs that are included are very fast""Zabbix is scalable.""It's a flexible solution.""Every new asset placed in the environment can be automatically detected, predicting human failures."

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Cons
"Improvements are needed in the area of cloud monitoring, as that's a newer feature.""Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French.""Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD.""During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier.""Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process.""I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."

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"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline.""The cost of this product is too high compared to New Relic.""The solution could improve by having better integration."

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"Its UI should be improved. They did some improvements in version 5, but it could benefit from some more work. Its integrations should also be improved. They've been active for one year, and they seem to have noticed that. It has new integrations, but it could benefit from more integrations. As far as I know, there is no model to push statistics, metrics, or events towards Zabbix. This type of API isn't yet there, whereas some other tools provide an API for this.""There are not too much documentation or manuals. We found the tutorials very easy to understand but do not go deep enough in the use of Zabbix. We need more manuals, proper use, documentation, etc.""If you want to use all of the features then you have to pay a licensing fee.""When we have a problem, we have to do a lot of research to solve it.""Correlation of events would be a wonderful addition.""Zabbix isn't very good at automation just yet.""For us, the initial setup was complex""I would like to remotely connect to the computer, and Zabbix doesn't have this capability."

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Pricing and Cost Advice
"The pricing works out well for us, given our environment and where we are.""Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support.""Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons.""If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good.""Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."

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"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license.""We pay $200,000 USD per year."

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"This is an open-source solution that can be used free of charge.""Its licensing is fair. It seems to be much cheaper than others.""Zabbix is free but if you use it in production then you have to pay for it.""There is no license but we need to pay for support.""It is worth every cent to pay or even study to do your own installation.""There is a license required for this solution and we pay annually for our license.""We were searching for an open source solution and Zabbix fit the bill because it is free and open source under the GPL license.""Zabbix is open-source so if one wishes to implement it in-house, they must have qualified professionals to set up and optimize databases, Linux/Unix OS, PHP, Apache, and depending on what is monitored, a full-stack network and systems administrator may be needed."

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Questions from the Community
Top Answer: The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were… more »
Top Answer: Their licensing model is really easy. You have one license and you have access to all the features, compared to other… more »
Top Answer: There is room for improvement in the basic reporting. They provide reporting in PDF files but you cannot modify these… more »
Top Answer: There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
Top Answer: BigPanda integrates well with other solutions, such as WatchGuard,
Top Answer: The solution could improve by having better integration.
Top Answer: We are able to monitor our virtual infrastructure, virtual machines, windows servers, databases, and the network using a… more »
Top Answer: The solution is free to use but they offer support as a paid service. If you can go read the manuals and do the… more »
Top Answer: Zabbix does not draw automatic mapping of the network, this is something they should add in the future. There is a lot… more »
Comparisons
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Overview
The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.

BigPanda Autonomous Operations platform helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations. Customers such as Intel, TiVO, Turner Broadcasting and Workday rely on BigPanda to reduce their operating costs, improve service availability and performance, and de-risk and accelerate their digital transformation initiatives. Founded in 2012, BigPanda is backed by top-tier investors including Sequoia Capital, Mayfield, and Battery Ventures. Visit www.bigpanda.io for more information.

Zabbix is the ultimate enterprise-level software designed for real-time monitoring of millions of metrics collected from tens of thousands of servers, virtual machines and network devices. Zabbix is Open Source and comes at no cost.

Offer
Learn more about Centreon
Learn more about BigPanda
Learn more about Zabbix
Sample Customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
Bodybuilding.com, LLC., ITtelligent Consulting Services,Eltele AS, Total Server Solutions, LLC., ChinaNetCloud
Top Industries
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider23%
Government6%
Wholesaler/Distributor5%
VISITORS READING REVIEWS
Computer Software Company28%
Financial Services Firm16%
Comms Service Provider11%
Insurance Company6%
REVIEWERS
Computer Software Company17%
Comms Service Provider10%
Financial Services Firm7%
Retailer7%
VISITORS READING REVIEWS
Comms Service Provider31%
Computer Software Company24%
Government7%
Financial Services Firm5%
Company Size
REVIEWERS
Small Business50%
Midsize Enterprise14%
Large Enterprise36%
No Data Available
REVIEWERS
Small Business47%
Midsize Enterprise22%
Large Enterprise31%
VISITORS READING REVIEWS
Small Business14%
Midsize Enterprise49%
Large Enterprise38%
Find out what your peers are saying about BigPanda vs. Zabbix and other solutions. Updated: November 2021.
552,695 professionals have used our research since 2012.

BigPanda is ranked 26th in IT Infrastructure Monitoring with 3 reviews while Zabbix is ranked 1st in IT Infrastructure Monitoring with 38 reviews. BigPanda is rated 8.6, while Zabbix is rated 8.0. The top reviewer of BigPanda writes "Alert aggregation and the correlation platform are extremely useful, streamlining our incident management". On the other hand, the top reviewer of Zabbix writes "Very mature, easy to scale, and free to use". BigPanda is most compared with Moogsoft, IBM Tivoli NetCool OMNIbus, Splunk, ServiceNow and Nagios XI, whereas Zabbix is most compared with Nagios XI, Splunk, SolarWinds NPM, Nagios Core and PRTG Network Monitor. See our BigPanda vs. Zabbix report.

See our list of best IT Infrastructure Monitoring vendors.

We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.