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16,630 views|10,326 comparisons
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5,665 views|3,733 comparisons
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7,111 views|5,032 comparisons
Featured Review
Find out what your peers are saying about BigPanda vs. Moogsoft and other solutions. Updated: November 2021.
554,873 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs.""The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment.""The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want.""The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks.""We have the business activity monitoring, the map, and the MBI modules and they are all very good.""You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."

More Centreon Pros »

"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process.""BigPanda integrates well with other solutions, such as WatchGuard,""Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue.""The main thing that we like about BigPanda is the user interface."

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"I like the prediction features.""Moogsoft is easily deployable and ready to use.""The Event Management feature is quite valuable.""The AI component allows you to check previous cases and diagnose problems easily."

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Cons
"Improvements are needed in the area of cloud monitoring, as that's a newer feature.""Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD.""Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process.""During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier.""I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things.""Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."

More Centreon Cons »

"The solution could improve by having better integration.""The cost of this product is too high compared to New Relic.""Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."

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"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory.""I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen.""They should consider including Chatbot.""The documentation and flexibility for generic integration could be improved."

More Moogsoft Cons »

Pricing and Cost Advice
"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons.""The pricing works out well for us, given our environment and where we are.""Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver.""Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support.""If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."

More Centreon Pricing and Cost Advice »

"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license.""We pay $200,000 USD per year."

More BigPanda Pricing and Cost Advice »

"When compared to other solutions, it is quite good."

More Moogsoft Pricing and Cost Advice »

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Questions from the Community
Top Answer: The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were… more »
Top Answer: Their licensing model is really easy. You have one license and you have access to all the features, compared to other… more »
Top Answer: There is room for improvement in the basic reporting. They provide reporting in PDF files but you cannot modify these… more »
Top Answer: There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
Top Answer: BigPanda integrates well with other solutions, such as WatchGuard,
Top Answer: The solution could improve by having better integration.
Top Answer: The Event Management feature is quite valuable.
Top Answer: The price is reasonable. When compared to other solutions, it is quite good.
Top Answer: As a SaaS-based solution, Moogsoft is not mature. Customers have expressed a strong desire for improved integration… more »
Comparisons
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Overview
The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.

BigPanda Autonomous Operations platform helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations. Customers such as Intel, TiVO, Turner Broadcasting and Workday rely on BigPanda to reduce their operating costs, improve service availability and performance, and de-risk and accelerate their digital transformation initiatives. Founded in 2012, BigPanda is backed by top-tier investors including Sequoia Capital, Mayfield, and Battery Ventures. Visit www.bigpanda.io for more information.

Moogsoft AIOps sits on top of your entire production stack (including ITOM and APM) and extends across your automation, service management, log indexing and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters or models. This enables your team to analyze all of your monitoring ecosystem events with no noise and no blind spots.
Offer
Learn more about Centreon
Learn more about BigPanda
Learn more about Moogsoft
Sample Customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
RetailNext
Top Industries
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider25%
Wholesaler/Distributor5%
Government5%
VISITORS READING REVIEWS
Computer Software Company28%
Financial Services Firm16%
Comms Service Provider11%
Insurance Company6%
VISITORS READING REVIEWS
Computer Software Company37%
Financial Services Firm15%
Comms Service Provider11%
Insurance Company5%
Company Size
REVIEWERS
Small Business50%
Midsize Enterprise14%
Large Enterprise36%
No Data Available
REVIEWERS
Small Business27%
Midsize Enterprise18%
Large Enterprise55%
Find out what your peers are saying about BigPanda vs. Moogsoft and other solutions. Updated: November 2021.
554,873 professionals have used our research since 2012.

BigPanda is ranked 26th in IT Infrastructure Monitoring with 3 reviews while Moogsoft is ranked 22nd in IT Infrastructure Monitoring with 4 reviews. BigPanda is rated 8.6, while Moogsoft is rated 7.8. The top reviewer of BigPanda writes "Alert aggregation and the correlation platform are extremely useful, streamlining our incident management". On the other hand, the top reviewer of Moogsoft writes "Automatic correlations, easy to install, stable, scalable, and the support is good". BigPanda is most compared with Zabbix, IBM Tivoli NetCool OMNIbus, ServiceNow, Splunk and PagerDuty, whereas Moogsoft is most compared with Splunk, Datadog, ServiceNow IT Operations Management, Nagios XI and Splunk IT Service Intelligence (ITSI). See our BigPanda vs. Moogsoft report.

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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.