We just raised a $30M Series A: Read our story
Cancel
You must select at least 2 products to compare!
Centreon Logo
16,607 views|10,292 comparisons
BigPanda Logo
5,532 views|3,610 comparisons
Datadog Logo
42,891 views|35,692 comparisons
Comparison Summary
Question: Any advice about APM solutions?
Answer: The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not found one capable to give me solutions they all report you have a problem but you need to figure out what the problems is. So we have decided to develop our own AI and it is not only monitoring OSI layer 1 -3 but layer 1-8 as well it give you a solution what has been wrong based on delays in transactions combined with security. We have deployed this now across healthcare in the USA as well Airports but it is working on every industry and working in a SaaS solution. But if I have a chose between the tools you mentioned, Dynatrace is the best choose it is easy to install and has a great interface. Also it has almost no configuration.
Featured Review
Find out what your peers are saying about BigPanda vs. Datadog and other solutions. Updated: November 2021.
552,305 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment.""The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want.""The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks.""Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs.""We have the business activity monitoring, the map, and the MBI modules and they are all very good.""You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."

More Centreon Pros »

"BigPanda integrates well with other solutions, such as WatchGuard,""The main thing that we like about BigPanda is the user interface.""We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process.""Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."

More BigPanda Pros »

"Its integration is most valuable because you can integrate it with various service providers such as AWS, .Net, etc.""The fact that everything is under a single pane of glass is really valuable, as developers don't have to spend their time copying correlation IDs across tools to find what they need.""The visibility that it provides is valuable. It is helping in being proactive around incident management. It is helping us to be able to get more visibility into our customers' applications so that we can assist them at the application layer. We also provide them the infrastructure from an AWS standpoint. We are able to make sure that our customers are aware of certain critical things around the analytical piece of either the network or the application. We're able to call customers before they even know about the issue. From there, we can start putting together some change management processes and help them a bit.""The ability to send notifications based on metadata from the monitor is helpful.""The most valuable feature of Datadog is its logs.""Its logs are most valuable.""I like that you can build out a dashboard pretty quickly. There are some things that come out of the box that you don't really need to do, which is great because they're default settings.""I have found error reporting and log centralization the most valuable features. Overall, Datadog provides a full package solution."

More Datadog Pros »

Cons
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process.""Improvements are needed in the area of cloud monitoring, as that's a newer feature.""I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things.""Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD.""During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier.""Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."

More Centreon Cons »

"The solution could improve by having better integration.""Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline.""The cost of this product is too high compared to New Relic."

More BigPanda Cons »

"Additional metrics should be included.""Datadog lacks a deeper application-level insight. Their competitors had eclipsed them in offering ET functionality that was important to us. That's why we stopped using it and switched to New Relic. Datadog's price is also high.""It can have a more modernized pricing mechanism. We're actually working with them to figure out how to become more modular and have a better and more modernized pricing mechanism. The issue with Datadog is that you have to buy the whole suite of different products, and you kind of get stuck in the old utilization of 40% of their suite. Most organizations today break down between application development, networking, and security. Therefore, there should be a way to break down different modules into just app dev, infosec, networking, etc. Customers have various needs across their business lines, and sometimes, they're just not willing to have tools that they're not using 100%. AppDynamics is probably a little bit better in terms of being modular.""The error traceability is an area that can be improved.""Its pricing model can be improved. Its settings should be improved for a better understanding of billing. They should also provide some alerts when there is an increase in the usage. For example, if there is 20% more increase from one week to another, the customer should get an alert.""We have recently had a number of issues with stability and delays on logging, monitoring, metric evaluation, and alerts.""I'm still exploring the trial version, and it is fine. One thing that I haven't been able to figure out is how to retrieve a report. This is something that could be improved. I probably need to navigate to a place to access the reports.""I found the solution to be stable, I did not experience any bugs or glitches. However, some of the managing team did."

More Datadog Cons »

Pricing and Cost Advice
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good.""Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver.""The pricing works out well for us, given our environment and where we are.""Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons.""Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."

More Centreon Pricing and Cost Advice »

"We pay $200,000 USD per year.""They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."

More BigPanda Pricing and Cost Advice »

"The cost is high and this can be justified if the scale of the environment is big.""It didn't scale well from the cost perspective. We had a custom package deal.""The price is better than some competing products.""If you do your homework, you'll find that if you're really concerned with cost, it's good.""My advice is to really keep an eye on your overage costs, as they can spiral really fast.""It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill.""I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage.""It has a module-based pricing model."

More Datadog Pricing and Cost Advice »

report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
552,305 professionals have used our research since 2012.
Answers from the Community
SystemsEngineer234z
author avatarAdrian Antonypillai
User

We are currently going through a paper-based analysis to select an Enterprise APM solution.


Our Contenders are


1. Dynatrace


2. Cisco(AppDynamics)


3. Broadcom DX-APM


Shortlisted based on existing relationships with other products and services they provide.


We discounted New Relic- despite their growing capability - as they are yet to enter the enterprise APM solution scene.


With regards to your response "We eliminated Datadog due to a lack of real user monitoring and AppD based on experience and licensing .." :


Will you be willing to expand on Appd - what was your experience and issues w.r.t licensing. These could help us with our evaluation. Much appreciated. Regards Adrian

author avatarHani Khalil
Real User

Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.

author avatarNeryub Khan
Real User

Thanks 

Questions from the Community
Top Answer: The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were… more »
Top Answer: Their licensing model is really easy. You have one license and you have access to all the features, compared to other… more »
Top Answer: There is room for improvement in the basic reporting. They provide reporting in PDF files but you cannot modify these… more »
Top Answer: There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
Top Answer: BigPanda integrates well with other solutions, such as WatchGuard,
Top Answer: The solution could improve by having better integration.
Top Answer: With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times… more »
Top Answer: Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the… more »
Top Answer: The most valuable feature of Datadog is its logs.
Comparisons
Compared 39% of the time.
Compared 14% of the time.
Compared 10% of the time.
Compared 10% of the time.
Compared 2% of the time.
Compared 22% of the time.
Compared 12% of the time.
Compared 9% of the time.
Compared 2% of the time.
Compared 16% of the time.
Compared 11% of the time.
Compared 9% of the time.
Compared 9% of the time.
Compared 7% of the time.
Learn More
Overview
The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.

BigPanda Autonomous Operations platform helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations. Customers such as Intel, TiVO, Turner Broadcasting and Workday rely on BigPanda to reduce their operating costs, improve service availability and performance, and de-risk and accelerate their digital transformation initiatives. Founded in 2012, BigPanda is backed by top-tier investors including Sequoia Capital, Mayfield, and Battery Ventures. Visit www.bigpanda.io for more information.

Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
Offer
Learn more about Centreon
Learn more about BigPanda
Learn more about Datadog
Sample Customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Top Industries
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider23%
Government6%
Wholesaler/Distributor5%
VISITORS READING REVIEWS
Computer Software Company28%
Financial Services Firm16%
Comms Service Provider11%
Insurance Company6%
REVIEWERS
Computer Software Company19%
Financial Services Firm15%
Comms Service Provider8%
Manufacturing Company8%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider18%
Financial Services Firm8%
Media Company5%
Company Size
REVIEWERS
Small Business50%
Midsize Enterprise14%
Large Enterprise36%
No Data Available
REVIEWERS
Small Business48%
Midsize Enterprise25%
Large Enterprise28%
VISITORS READING REVIEWS
Small Business29%
Midsize Enterprise13%
Large Enterprise58%
Find out what your peers are saying about BigPanda vs. Datadog and other solutions. Updated: November 2021.
552,305 professionals have used our research since 2012.

BigPanda is ranked 26th in IT Infrastructure Monitoring with 3 reviews while Datadog is ranked 2nd in IT Infrastructure Monitoring with 23 reviews. BigPanda is rated 8.6, while Datadog is rated 8.4. The top reviewer of BigPanda writes "Alert aggregation and the correlation platform are extremely useful, streamlining our incident management". On the other hand, the top reviewer of Datadog writes "Provides insightful analytics and good visibility that assist with making architectural decisions". BigPanda is most compared with Moogsoft, Zabbix, IBM Tivoli NetCool OMNIbus, Splunk and Opsgenie, whereas Datadog is most compared with Dynatrace, Splunk, ELK Logstash, New Relic APM and Azure Monitor. See our BigPanda vs. Datadog report.

See our list of best IT Infrastructure Monitoring vendors.

We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.