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BigFix vs Microsoft Endpoint Configuration Manager comparison

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Comparison Summary
Question: SCCM vs BigFix: what are pros and cons?
Answer: SCCM is ok when you have a bigger environment.
Featured Review
Find out what your peers are saying about BigFix vs. Microsoft Endpoint Configuration Manager and other solutions. Updated: January 2022.
564,643 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like the inventory and life cycle management feature.""It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool.""We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution.""What I like most is that it is a powerful solution.""BigFix is easy to use.""It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market.""BigFix technical support is good.""This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."

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"The scalability to deploy the package.""Patching is the main feature because SCCM is made to control the entire environment without manually interpreting. So it is good to use for patching.""We have found the scalability to be quite good.""It is a very well-rounded product. It is a complete package with all the features using which we are able to manage our PCs very efficiently.""The main, clear valuable feature is updating the latest, patches and updates from Windows. This is the main feature we really utilize a lot.""The solution has a very good set of features.""The initial setup is straightforward and not too complicated.""SCCM does everything from A to Z for a Windows operating system."

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Cons
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example.""Its pricing should be improved. It is too costly.""BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency.""The remote software installation could be better.""The reporting and dashboard parts have room for improvement.""They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management.""They need better integration.""The product lacks AI, ML, and IIT."

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"They need to improve the support for the Mac operating system.""The App to upgrades to the server needs to be improved.""Microsoft should extend support for additional platforms.""We'd like the solution to make it easier to manage remote users.""Its client interface should be more accessible, and the notifications should be more customizable from the console. It should be more user friendly and have some kind of customized notifications so that we can use it on the client side. These are the reasons why we restricted its use only for the server environment and didn't use it on the client side.""SCCM does not scale well, which is one of the reasons we are not going to continue to use it.""The operations could be faster and you need some patience with this tool.""The solution is a bit heavy on the sources such as RAM or CPU and the software needs to be a bit lighter."

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Pricing and Cost Advice
  • "You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
  • "The price is very fair."
  • "The price is reasonable, but our customers find it expensive."
  • "It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
  • "The license is subscription-based."
  • "You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
  • "We have a subscription-based contract with BigFix."
  • More BigFix Pricing and Cost Advice →

  • "Pricing is negotiable with Microsoft, depending upon which of their packages you choose."
  • "When you compare this solution with other tools in the market you might actually find a lot of variation in the pricing and that's why people opt for the other tools rather than Microsoft tools."
  • "Its price is okay because it is part of our licensing."
  • "Presently, I am using a free trial version."
  • "We have to pay for a license."
  • "The price model is different for every client."
  • "For enterprises, there is an annual license required to use this solution. The price of the solution could be cheaper. However, this is mostly because of the exchange rate from the dollar to the Nigerian currency."
  • "Its licensing is quite complicated because we are getting the license not only for SCCM but for the full Microsoft package. We don't need to pay for a separate license. We need to have one license that includes everything we need, such as Windows, Microsoft 365, SCCM, encryption, and so on. So, we don't have a specific price for it. Perhaps, it is good that it includes the full suite of licensing of Microsoft. It is expensive, but we are getting a lot of features."
  • More Microsoft Endpoint Configuration Manager Pricing and Cost Advice →

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    Answers from the Community
    Anonymous User
    author avatarKumar Mahadevan
    Real User

    SCCM is very robust but you need more time and people to manage it. 


    For a company of 200 employees only can use something easier to manage such as PDQ deployment S/W. it's a lot cheaper and easier to manage.


    Kumar.

    author avatarKirk Stephen
    User

    We have 1500 users and even with a reasonable sized support team we find SCCM difficult to manage. I haven't experienced the other solutions, but I suspect you will be better placed with an alternative to SCCM.

    author avatarJohn Rendy
    Consultant

    Before answering to your needs, we need to understand that there are two distinctive features from SCCM and BigFix.


    SCCM since 2020 has stopped its support for Linux Patching, so in its entirety, if you are only using Windows, you might consider SCCM. It still support Mac with basic features, but it depends on your requirements. Again, the operation with SCCM is also not easy at all.


    Bigfix on the other side is a solution to manage different types of OS, as we say it distributed environment. Windows, Linux, Mac, etc. Bigfix is mainly used in large companies with more than 1000+ employees. It is not cheap as Bigfix is a robust enterprise solution.


    You might want to consider other automated patch management tools such as LANDesk or Managed Engine which has been seen in deployment in smaller enterprises.




    Cheers,




    Rendy


    author avatarMuhammad Waseem
    Real User

    Hi Ihsan, 


    Hope you are doing well, As per my experience to deploy SCCM for 200 users is not worth it, you want to be blessed use Quest product KACE System Management Appliance, easy to manage and upgrade (patching/managing end point managing and many more). 




    https://www.itcentralstation.c...




    Thank you. 



    Questions from the Community
    Top Answer: 
    The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at… more »
    Top Answer: 
    You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support.
    Top Answer: 
    Sometimes the workstations communicate back to the BigFix server two or three days in a week or something similar. Sometimes there can be a delay reporting back to the server for a variety of reasons… more »
    Top Answer: 
    Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your… more »
    Top Answer: 
    ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily and… more »
    Top Answer: 
    It is a very well-rounded product. It is a complete package with all the features using which we are able to manage our PCs very efficiently.
    Ranking
    4th
    Views
    23,990
    Comparisons
    15,166
    Reviews
    10
    Average Words per Review
    555
    Rating
    8.6
    1st
    Views
    42,757
    Comparisons
    28,371
    Reviews
    32
    Average Words per Review
    501
    Rating
    8.1
    Comparisons
    Also Known As
    Tivoli Endpoint Manager
    System Center Configuration Manager, SCCM
    Learn More
    Overview

    HCL BigFix provides complete visibility and control into all endpoints through a single, collaborative endpoint management platform that enables IT/Security Operations to fully automate discovery, management and remediation of endpoints, whether they are on-prem or in the cloud, regardless of location or connectivity. BigFix bridges the gap between IT and Security Operations, drastically reducing remediation times and costs. With BigFix, enterprises can protect endpoints running Windows, UNIX, Linux, and macOS by achieving greater than 98% first-pass patch success rates and enabling continuous endpoint compliance. Unlike complex tools that cover a subset of endpoints and take days or weeks to remediate, BigFix can find and fix endpoints fast.

    Microsoft Endpoint Configuration Manager (MECM, formerly SCCM or System Center Configuration Manager) is a software management suite that allows users to manage large numbers of Windows-based computers and servers.

    Configuration Manager features software distribution, operating system deployment, remote control, network protection, security management, patch management, and hardware and software inventory, among other services. It allows you to set configuration and security policies, keep your software up-to-date, and monitor your system status while giving your employees access to corporate applications on whatever devices they choose.

    Configuration Manager allows you to manage computers using macOS, Windows UNIX, or Linux, and mobile devices running iOS, Windows, or Android operating systems. It can be integrated with Microsoft Intune, allowing you to manage computers connected to a corporate network.

    With Configuration Manager, you can manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving your employees access to corporate applications on the devices that they choose.

    Benefits and Features

    • Proactively manage all device life cycles, starting from purchase all the way to retirement.
    • Automatically deploy software as well as printers to devices, using a common software library.
    • Deploy upgrades and patches to your operating system.
    • Ensure that all devices are patched, encrypted, and secured in compliance with security best practices.
    • Provide mobile device management functionality, which includes the ability to reboot and/or lock devices remotely.
    • Provide end users with “self-service” so that they can update machines when it is convenient for them.

    Reviews from Real Users:

    Users of MECM like that it is stable and flexible. Patching is one of its most useful features, although users cite many other features as useful as well. One user stated that "It does what you need it to do, and it's a one-stop-shop for the company and for all your deployments." Overall, “the entire solution, from end to end, is excellent.

    Offer
    Learn more about BigFix
    Learn more about Microsoft Endpoint Configuration Manager
    Sample Customers
    US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
    Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
    Top Industries
    REVIEWERS
    University14%
    Healthcare Company12%
    Retailer12%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Comms Service Provider16%
    Government10%
    Financial Services Firm6%
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company15%
    Manufacturing Company11%
    Insurance Company7%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider18%
    Government9%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise13%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise14%
    Large Enterprise54%
    REVIEWERS
    Small Business24%
    Midsize Enterprise14%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise12%
    Large Enterprise74%
    Find out what your peers are saying about BigFix vs. Microsoft Endpoint Configuration Manager and other solutions. Updated: January 2022.
    564,643 professionals have used our research since 2012.

    BigFix is ranked 4th in Configuration Management with 12 reviews while Microsoft Endpoint Configuration Manager is ranked 1st in Configuration Management with 33 reviews. BigFix is rated 8.6, while Microsoft Endpoint Configuration Manager is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Microsoft Endpoint Configuration Manager writes "A stable systems management software product with useful package deployment and application deployment features". BigFix is most compared with Red Hat Ansible Automation Platform, Tanium, Microsoft Windows Server Update Services, Red Hat Satellite and CrowdStrike Falcon, whereas Microsoft Endpoint Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Desktop Central, Ivanti Patch for Windows, Quest KACE Systems Management and Tanium. See our BigFix vs. Microsoft Endpoint Configuration Manager report.

    See our list of best Configuration Management vendors and best Patch Management vendors.

    We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.