We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It gives you access, with Recall, to instant visibility into your network through something like a SIEM solution. For us, being able to correlate all of this network data without having to manage it, has provided immediate value. It gives us the ability to really work on the stuff where I and my team have expertise, instead of having to manage a SIEM solution..."
"The solution provide visibility into behaviors across the full lifecycle of an attack in our network, beyond just the Internet gateway. It makes our security operations much more effective because we are now looking not just at traffic on the border, but we're looking at east-west internal traffic. Now, not only will we see if an exploit kit is being downloaded, but we would be able to see then if that exploit kit was then laterally distributed into our environment."
"One of the key advantages for us is we define a 24/7 service around it. We use far more of Vectra alerts than we do with our SIEM product because we understand that when we get an alert from Vectra we actually need to do something about it."
"It keeps up with the network traffic, which is a good thing. It provides more context to plain alerts compared to using an older system. So, it helps an analyst reduce the information overload."
"It has reduced the time it takes to respond to attacks. That comes back to the proactive point. It makes us able to lower down in the kill chain, we can react now, rather than reacting to incidents that happened, we can see an instant, in some cases, as it's being implemented, or as it's being launched."
"The solution's ability to reduce alerts, by rolling up numerous alerts to create a single incident or campaign, helps in that it collapses all the events to a particular host, or a particular detection to a set of hosts. So it doesn't generate too many alerts. By and large, whatever alerts it generates are actionable, and actionable within the day."
"Vectra produces actionable data using automation. That has helped us. It's less manpower now to look at incidents, which has definitely increased efficiency. Right now, in a lot of cases, our mean time to detection is within zero days. This tells me by the time something happened, and we were able to detect it, it was within the same day."
"It does a reliable job of parsing out the logs of all the network traffic so that we can ingest them into our SIEM and utilize them for threat hunting and case investigations. It is pretty robust and reliable. The administration time that we spend maintaining it or troubleshooting it is very low. So, the labor hour overhead is probably our largest benefit from it. We spend 99% of our time in Vectra investigating cases, responding to incidents, or hunting, and only around 1% of our time is spent patching, troubleshooting, or doing anything else. That's our largest benefit from Vectra."
"The security knowledge graph has been very helpful in the sense that whenever you try a new security solution, especially one that's in the detection and response market, you're always worried about getting a lot of false positives or getting too many alerts and not being able to pick out the good from the bad or things that are actual security incidents versus normal day to day operations. We've been pleasantly surprised that Awake does a really good job of only alerting about things that we actually want to look into and understand. They do a good job of understanding normal operations out-of-the-box."
"The query language that they have is quite valuable, especially because the sensor itself is storing some network activity and we're able to query that. That has been useful in a pinch because we don't necessarily use it just for threat hunting, but we also use it for debugging network issues. We can use it to ask questions and get answers about our network. For example: Which users and devices are using the VPN for RDP access? We can write a query pretty quickly and get an answer for that."
"This solution’s encrypted traffic analysis helps us stay in compliance with government regulations. It is all about understanding data exfiltration, what is ingressing and egressing in our network. One common attack vector is exfiltrating data using encryption. My capabilities to see potential data exfiltration over encrypted traffic is second to none now."
"The interface itself is clean and easy to use, yet customizable. I like that I can create my own dashboards fairly easily so that I can see what is important to me. Also, the query language is pretty easy to use. I haven't needed to use it a ton, but as I need to go in and do different queries based on their requests, it has been fairly simple to use."
"It gives us something that is almost like an auditing tool for all of our network controls, to see how they are performing. This is related to compliance so that we can see how we are doing with what we have already implemented. There are things that we implemented, but we really didn't know if they were working or not. We have that visibility now."
"The most valuable portion is that they offer a threat-hunting service. Using their platform, and all of the data that they're collecting, they actually help us be proactive by having really expert folks that have insight, not just into our accounts, but into other accounts as well. They can be proactive and say, 'Well, we saw this incident at some other customer. We ran that same kind of analysis for you and we didn't see that type of activity in your network.'"
"This solution help us monitor devices used on our network by insiders, contractors, partners, or suppliers. Its correlation and identification of specific endpoints is very good, especially since we have a large, virtualized environment. It discerns this fairly well. Some of the issues that we have had with other tools is we sometimes are not able to tell the difference between users on some of those virtualized instances."
"We appreciate the value of the AML (structured query language). We receive security intel feeds for a specific type of malware or ransomware. AML queries looking for the activity is applied in almost real-time. Ultimately, this determines if the activity was not observed on the network."
"The product offers us a very good user interface and we've found the network visibility to be very good so far."
"The Dynamic Threat Dashboard is very nice, as it lists all of your threats and rates them, and then you can choose whether to investigate further."
"I like the Antigena feature in Darktrace, as it offers immediate response and is helpful."
"I particularly like Antigena and the analytics around the real-time monitoring of our network. I also like its reporting because it has got a seven-day reporting period within the system. Every time you run the reports, it gives you the data about the previous seven days. I like that because it is in real-time. I enjoy reading those reports and getting a very clear and decisive idea of what's happening on my network on a real-time basis. I like the actual real-time monitoring of spoofing and things like that. I also like the user monitoring as well as the network logging capabilities."
"Darktrace is very flexible."
"The most valuable feature of this solution is that it does not require human intervention to eliminate a threat."
"It is very easy to work with Darktrace once you know how it works and the type of permissions that you need to get related to the security over a network. The interface is awesome. I'm sure that you have seen Ironman, and you know Jarvis, the computer of Tony Stark. The interface of Darktrace is very similar, and you can see in 3D, like a hologram, the whole network, traffic, and all the traces inside the network. The interface is awesome, and it provides a lot of information. At least for us, it is very easy to handle this interface, get the reports, and do the interpretation of those reports. Darktrace also provides mobile monitoring. With an app on your mobile phone, you can view the information live, which is very useful for area directors and field engineers. Darktrace can be also correlated with any type of big data solution, such as Splunk."
"In terms of features, the data or information they collect and unsupervised machine learning are very valuable. Its unsupervised machine learning has reduced our team's effort. Both Darktrace and Vectra work on unsupervised machine learning that learns the behavior or develops a profile on its own, which allows our security team to do some other tasks rather than spending time on Darktrace or Vectra. Because of unsupervised machine learning, its detection capability is quite good. Along with that, if we utilize the integration feature properly, the automated incident response capability of Darktrace is quite useful."
"You are always limited with visibility on the host due to the fact that it is a network based tool. It gives you visibility on certain elements of the attack path, but it doesn't necessarily give you visibility on everything. Specifically, the initial intrusion side of things that doesn't necessarily see the initial compromise. It doesn't see stuff that goes on the host, such as where scripts are run. Even though you are seeing traffic, it doesn't necessarily see the malicious payload. Therefore, it's very difficult for it to identify these type of host-driven complex attacks."
"The solution has not reduced the security analyst workload in our organization because we still need to SIEM. Unfortunately, while Vectra, for us, is a brilliant tool for network investigations, giving wonderful visibility, it doesn't go the whole way to replace our SIEM that is needed for compliance. So, I still have the same amount of alerting and logging that I did before. It gives us more defined ability to see incidents, but it doesn't give us enough information to satisfy a PCI or 27001 audit."
"Vectra is still limited to packet management. It's only monitoring packet exchanges. While it can see a lot of things, it can't see everything, depending on where it's deployed. It has its limits and that's why I still have my SIEM."
"I'd like to be able to get granular reports and to be able to output them into formats that are customizable and more useful. The reporting GUI is lacking."
"In comparison with a lot of systems I used in the past, the false positives are really a burden because they are taking a lot of time at this moment."
"We would like to see more information with the syslogs. The syslogs that they send to our SIEM are a bit short compared to what you can see. It would be helpful if they send us more data that we can incorporate into our SIEM, then can correlate with other events."
"Integration with other security components needs improvement. It should have true integration as opposed to just being a separate pane of glass."
"The main improvement I can see would be to integrate with more external solutions."
"One concern I do have with Awake is that, ideally, it should be able identify high-risk users and devices and entities. However, we don't have confidence in their entity resolution, and we've provided this feedback to Awake. My understanding is that this is where some of the AI/ML is, and it hasn't been reliable in correctly identifying which device an activity is associated with. We have also encountered issues where it has merged two devices into one entity profile when they shouldn't be merged. The entity resolution is the weakest point of Awake so far."
"While the appliance is very good, and I think they're working on it, it would probably help if they integrated the management team cases into the appliance so that everything we are working on with them would be accessible on our platform, on the dashboard, on the portal. Right now, Awake is just an additional team that uses the appliance that we use and then we communicate with them directly. Communication isn't through the portal."
"Awake Security needs to move to a 24/7 support model in the MNDR space. Once they do that, it will make them even better."
"They've been focused on really developing their data science, their ability to detect, but over time, they need to be able to tie into other systems because other systems might detect something that they don't."
"One thing I would like to see is a little bit more education or experience on AWS cloud for their managed services team. We've explained how we have the information set up, that the traffic coming in goes to the AWS load balancer and then gets sent on to our internal servers... but when I get notices they always tell me this traffic is coming from the IPs belonging to the load balancers, not the source IPs. So a little bit more education for their team about how AWS manages the traffic might help out."
"When I looked at the competitors, such as Darktrace, they all have prettier interfaces. If Awake could make it a little more user-friendly, that would go a long way."
"I would like to see the capability to import what's known as STIX/TAXII in an IOC format. It currently doesn't offer this."
"Be prepared to update your SOPs to have your analysts work in another tool separately. There are some limitations in the integrations right now. One of the things that I want from a security standpoint is integration with multiple tools so I don't need to have my analysts logging into each individual tool."
"In an upcoming release, there could be more customizable playbooks or a library of playbooks to choose from."
"Darktrace needs to automate the reports of false positives, botnets and everything."
"The interface and dashboards could be improved for ease-of-use."
"This is quite an expensive product so the pricing is something that can be improved."
"Getting logs from different sources can be a challenge."
"It can have more integration with orchestration or event management solutions. They can provide more knowledge or research information for analysts for investigating cases and detecting anomalies in networks."
"The pricing model is a little too high and could be more flexible."
"I would like to see more protection in the endpoint. Especially because we have a lot of people using VPNs. If they would improve end point security, it would give more control there."
"The pricing is very good. It's less expensive than many of the tools out there."
"Their licensing model is antiquated. I'm not a fan of their licensing model. We have to pay for licensing based on four different things. You have to pay based on the number of unique IPs, the number of logs that we send through Recall and Stream, and the size of our environment. They need to simplify their licensing down to just one thing. It should be based on the amount of data, the number of devices, or something else, but there should be just one thing for everything. That's what they need to base their licensing on. Cost-wise, they're not cheap. They were definitely the most expensive option, but you get what you pay for. They're not the cheapest option."
"At the time of purchase, we found the pricing acceptable. We had an urgency to get something in place because we had a minor breach that occurred at the tail end of 2016 to the beginning of 2017. This indicated we had a lack of ability to detect things on the network. Hence, why we moved quickly to get into the tool in place. We found things like Bitcoin mining and botnets which we closed quickly. In that regard, it was worth the money."
"We have a desire to increase our use. However, it all comes down to budget. It's a very expensive tool that is very difficult to prove business support for. We would like to have two separate networks. We have our corporate network and PCI network, which is segregated due to payment processing. We don't have it for deployed in the PCI network. It would be good to have it fully deployed there to provide us with additional monitoring and control, but the cost associated with their licensing model makes it prohibitively expensive to deploy."
"We are running at about 90,000 pounds per year. The solution is a licensed cost. The hardware that they gave us was pretty much next to nothing. It is the license that we're paying for."
"There are additional features that can be purchased in addition to the standard licensing fee, such as Cognito Recall and Stream."
"The license is based on the concurrent IP addresses that it's investigating. We have 9,800 to 10,000 IP addresses."
"From a pricing perspective, they are very commercially competitive. From a licensing perspective, just be conscious that some of their future cloud solutions come with additional subscriptions. Also, if you're outside of the US, you will get charged freight for the device back to your country."
"Awake Security was the least expensive among their competitors. Everyone was within $15,000 of each other. The other solutions were not providing the MNDR service, which is standard with Awake Security's pricing/licensing model."
"The solution has saved thousands of dollars within the first day. Our ROI has to be in the tens of thousands of dollars since October last year."
"We switched to Awake Security because they were able to offer a model that was significantly less expensive and the value that we get out of it is higher."
"Awake's pricing was very competitive. It's not a cheap option though. It's an investment to utilize it, but it's one that we decided was worth the cost, with the managed services. At our scale, it was a much better option to utilize their software and their managed services to handle this, rather than hiring another person to be an analyst. It was quite cost-effective for us."
"The pricing seems pretty reasonable for what we get out of it. We also found it to be more competitive than some other vendors that we've looked at."
"The solution is very good and the pricing is also better than others..."
"The pricing is very flexible for Darktrace. Sometimes, a customer does not have the appropriate budget, but Darktrace can handle that. They offer monthly payments, so the customer can acquire the solution very easily."
"It is expensive. I don't have the price for other competitors."
"When it comes to large installations, it can be expensive, but for small accounts it's fine."
"This solution is expensive."
"It was $3,600 a month or $2,000 plus or so. I am not sure. Its licensing is pretty simple."
"If you consider the features and the cost of market leaders, we are satisfied with the pricing."
"The pricing is a little high compared to the competition."
"It is a very expensive product."
Vectra® is the leader in network detection and response – from cloud and data center workloads to user and IoT devices. Its Cognito® platform accelerates threat detection and investigation using artificial intelligence to collect, store and enrich network metadata with the right context to detect, hunt and investigate known and unknown threats in real time. Vectra offers three applications on the Cognito platform to address high-priority use cases. Cognito Stream™ sends security-enriched metadata to data lakes and SIEMs. Cognito Recall™ is a cloud-based application to store and investigate threats in enriched metadata. And Cognito Detect™ uses AI to reveal and prioritize hidden and unknown attackers at speed.
Awake Security is the only advanced network traffic analysis company that delivers a privacy-aware solution capable of detecting and visualizing behavioral, mal-intent and compliance incidents with full forensics context. Powered by Ava, Awake’s security expert system, the Awake Security Platform combines federated machine learning, threat intelligence and human expertise. The platform analyzes billions of communications to autonomously discover, profile and classify every device, user and application on any network. Through automated hunting and investigation, Awake uncovers malicious intent from insiders and external attackers alike. The company is ranked #1 for time to value because of its frictionless approach that delivers answers rather than alerts.
Darktrace is a leading autonomous cyber security AI company and the creator of Autonomous Response technology. It provides enterprise-wide cyber defense to over 4,700 organizations, protecting the cloud, email, SaaS, traditional networks, IoT devices, endpoints, and industrial systems.
A self-learning technology, Darktrace AI autonomously detects, investigates, and responds to advanced cyber-threats, including insider threat, remote working risks, ransomware, data loss, and supply chain vulnerabilities.
The company has 1,500 employees globally, with headquarters in Cambridge, UK. Every second, Darktrace AI fights back against a cyber-threat, before it can cause damage.
Your network may have security risks that you don't know about. Schedule a live demo to see how you can use Awake Security to identify and mitigate these threats.
Awake Security Platform is ranked 7th in Network Traffic Analysis (NTA) with 8 reviews while Darktrace is ranked 1st in Network Traffic Analysis (NTA) with 21 reviews. Awake Security Platform is rated 8.8, while Darktrace is rated 8.0. The top reviewer of Awake Security Platform writes "The time from finding threats to remediation is almost instantaneous". On the other hand, the top reviewer of Darktrace writes "A 10/10 solution with an awesome interface, good stability and scalability, flexible pricing, and good support". Awake Security Platform is most compared with Cisco Stealthwatch, ExtraHop Reveal(x), Corelight, Splunk User Behavior Analytics and Aruba IntroSpect, whereas Darktrace is most compared with CrowdStrike Falcon, Cisco Stealthwatch, SentinelOne, ExtraHop Reveal(x) and FireEye Endpoint Security. See our Awake Security Platform vs. Darktrace report.
We monitor all Network Traffic Analysis (NTA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.