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Read 16 Auvik reviews.
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Top Review
Find out what your peers are saying about Auvik vs. LogicMonitor and other solutions. Updated: September 2021.
535,544 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue.""Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc.""Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment.""Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late."

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"Auvik automatically updates network topology. Since it automatically updates the topology, we proactively know what is happening in a country or our branch offices. It also alerts us if there is a topology change, e.g., if it discovers anything new in that country. So, it has reduced the number of failures in our operations. We went from being reactive to proactive. So, we are no longer reacting to what is happening and others are doing. This has saved us about two to three hours a day. We used to spend two to three hours every morning checking the firewall and router logs for malicious behavior.""One of the best things about Auvik, and it's why it's one of my go-to products, are the remote access capabilities. Without a VPN and without any other way in, I'm able to get in and work on and troubleshoot my devices through the remote access console. It has multiple options for that and has been very useful and a huge time-saver. That's one of the killer features. It's one of my must-haves and that's why I like it so much.""The automated, out-of-the-box device configuration backup capability is one of the key features for me in Auvik. To manage a network, one of my key requirements is to be able to rebuild that network if something catastrophic happens. Having up-to-date backups is a must, and this is a tool that I count on to get that right, and it has always performed as I expect.""It also automatically updates network topology. Once it discovers something new, and we allow it, it will update it within the interface. Then, when you log in to the cloud, it shows it. It's kinds of neat. It shows you exactly where things connect. We can see and connect the dots.""The visibility that it provides is probably the most valuable feature because we need to know what our sites look like. Understanding what our sites look like and knowing about what kind of network gear or network equipment these sites are running is very important for us. Previously, we didn't have visibility into everything.""Auvik is easy to use. The first thing you see when you open it up is a map of the United States or wherever you are, and it shows the locations of all of your network endpoints. For discovery, you set credentials and manage the credentials and it tells you when it needs a new credential. So you just click the "Manage Credentials" button and it takes you to the right spot. You enter in a new credential and then it starts looking closer at the device. It can give you all kinds of information from inside the device's log. We use it for CIS logs and we use it for just regular logging. The CIS log was something I was looking for in the other products, just so we have a place for the CIS logs to congregate so we can look them up.""Being able to see things like the hardware lifecycle, if our equipment is up to date, if connections are broken, or whether there are physical line breaks, is helpful. We're able to determine connectivity issues. We can monitor pretty much anything that is network-related.""Remote accessibility of the network devices is the most valuable feature. I often have to log into switches and routers to make changes, and I can do so from any computer as long as I have an Internet connection. I don't need to have my laptop or a VPN. Auvik is faster."

More Auvik Pros »

"The most valuable feature is the UI because I find it very easy to navigate and you see everything with graphs.""The most valuable feature is the alerting and that everything is automatic so we don't have to work at onboarding customers. That means the product is ready for usage and there is very little configuration. We just need to insert the basic information of the device and monitoring will start working right away. That's definitely one of the very best features of the product.""One of the things that I really like about the LogicMonitor solution is that it has a whole bunch of things, data points, that it can monitor. They're called DataSources, and it has an amazing amount of devices it can monitor that are pre-built into the system You can customize them if you need to. You can change the thresholds and a whole bunch of different things with them. You can even create brand new ones if you need to, if the built-in data sources don't satisfy your requirements for the technology that you want to monitor.""The solution also has a variety of dashboards... They actually have a repository of a whole bunch of different ones, which is really nice... what's really cool is that you can grant somebody access to a dashboard without giving them full access to the rest of the system. You can provide a really nice, high-level dashboard to your executive team, so they can see what is, red, green, or yellow, without having to really get into the nitty-gritty of the technology...""We explored a couple of other products as well. None of the other products had a customer engagement team like LogicMonitor does.""The quick to build monitoring dashboards are the most valuable aspect of it because of the speed at which you can produce dashboards, which have a huge amount of information, across multiple sites. We use a lot of 0-based dashboards or dashboards that give us information about how our infrastructure is performing. The amount of insight that we can gain from a 30-second glance at a dashboard and a very clear view of how the infrastructure is working around the planet are good.""The solution has reduced our number of false positives compared to how many we were getting with other monitoring platforms. The fine tuning in LogicMonitor is one of the best features. Sometimes you install monitoring systems and they have a lot of chatter. You plug them in and suddenly your inbox is full with irrelevant information, whereas LogicMonitor is better at this out-of-the-box.""The alerting and the customized alerting are the most valuable features. We can set thresholds at multiple levels to alert us to issues that might start happening before they happen."

More LogicMonitor Pros »

Cons
"When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions.""There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way.""Their pricing model needs improvement.""In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial."

More NetApp Cloud Insights Cons »

"They need to improve the reporting system. They still don't have a proper reporting system in Auvik. They have built a dashboard in Power BI using APIs, but they should build some sort of report within Auvik itself. If Auvik fixes the reporting or comes up with a good reporting module, it will change the game.""The logging features could be a little bit better polished, although that aspect is relatively new. It comes in as raw data, with different formats for different vendors. It's not immediately clear to people what's going on with some of that and you have to read through the codes. Some of the higher-end logging solutions, like Splunk, which is very expensive, can parse through it and correlate items better. Improvement to the logging features would be a value-add, but I'm still very happy that it exists.""Sometimes we get false positives, which every now and then is not a big deal. But it would help if they made it a little easier to suppress some of the alarms.""They can definitely build more alerts.""The map would be the first thing I would like to see improved because sometimes the maps get really odd-looking and the automated placement of things on the map, devices on the map is sometimes not right. In fact, I was just looking at the map and something got moved. I'm sure it didn't get moved, it's just that Auvik realized it was supposed to go somewhere else. So the map could be better if there was a little bit of manual manipulation that you could do.""It's rare, but sometimes the actual application itself can be a little slow. That's because of the amount of data that it is pulling from remote networks. That has been my only complaint with it and it's really not even a complaint. But if the speed of the application were to improve, it would help a lot.""If I am an administrator, then I have to maintain, clean, and label that environment. Auvik's utility in that regard is cumbersome. It is hard to find where certain things are configured. Also, it is sometimes hard to figure out why Auvik is doing what it is doing.""It uses SNMP in its discovery process and how it pulls in data. But today it doesn't have an SNMP trap facility so you can't have your infrastructure devices push alerts into Auvik. And that for us would be a big feature that we would like to see."

More Auvik Cons »

"The graphs are not intuitive and I think that they can be improved to help find issues faster.""The reporting capabilities are okay but they are not perfect. There are some drawbacks in terms of differences between the information that can be found in the portal when compared to the reports themselves. We can see some of the information on the portal by clicking and navigating the menus, but if we want that same information within the reports it can be tricky, depending on the specific information we're talking about... the biggest disappointment is that reports haven't been developed in the last couple of years at all.""With the email alerts that we get, it would be nice if the subject line were a little bit smaller, and if it showed the system that is out as the first thing. Sometimes you have to open the email to see what that is.""Some of the dashboard capabilities are being extended. There are a few bits and pieces that they could do to make them even more flexible than what they are.""It monitors most devices out-of-the-box, but not all. There is still improvement to be had in the devices that it monitors. It doesn't monitor some storage devices that we use, which is quite frustrating. It wasn't able to monitor Dell EMC Compellent Storage.""The biggest area of improvement is with mobile. I'd love to see them improve the mobile app side. That's something I've mentioned to them on multiple occasions. It's one thing to be sitting in front of my computer when a problem or an alert comes up.""One thing I would like to see is parent/child relationships and the ability to build a "suppression parent/child." For example, If I know that a top gateway is offline and I can't talk to it anymore, and anything that's connected below it or to it is also going to be offline, there is no need to alarm on those. In that situation it should create one ticket or one alarm for the parent. I know they're working towards that with their mapping technology, but it's not quite to that level where you can build out alarm logic or a correlation logic like that.""Reporting is definitely a weak area in LogicMonitor. There's just not as much flexibility as there is in other areas of the product. Some of this can be overcome by using the REST API, but more of it should be out-of-the-box."

More LogicMonitor Cons »

Pricing and Cost Advice
"The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model.""Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing."

More NetApp Cloud Insights Pricing and Cost Advice »

"Compared to other products, Auvik's pricing is more feasible since you get all its features. You pay for licenses on a per network device basis. It monitors hypervisors, but does not bill for that. There are no additional costs, which is something that I like.""The pricing is fair for the value and time saved that you get out of it. The larger you go, the more sense it makes per device, because as you hit different pricing tiers, it becomes much more affordable per device.""Its pricing is a little on the high end. There are no costs in addition to the standard licensing fees. It is more expensive than other solutions, but their per-device model is very fair. Anything other than the networking gear is monitored by Auvik at no charge.""The value is there. It's not that expensive per device and it's licensed per device. Unlike some of the other tools that I use, it's not real expensive. It's a good value for the price.""It's great for small businesses, but when you start reviewing the pricing model, depending on how many devices, and what sub-devices you decide to pull in, it can get tricky as far as the pricing goes.""As an individual IP company, Auvik is a little bit pricey. It is a little expensive, but as an MSP owner, I have a small side business. So, I'm an Auvik customer in that sense too. In that, I think it's reasonable to pay $10 to $15 a device or less depending on the endpoint. For the amount of capability that it has, it is very reasonably priced.""Its pricing is very reasonable. We had looked at other solutions where you pay based on the amount of traffic that was filtered through and analyzed. With Auvik, we pay by a billable device. We're not paying based on every single device we have. For one of the locations I have, one network element would likely be a billable device. So, every billable device has a network element, but not every network element is a billable device. If I have a location that has 50 network elements, then maybe 30 of them are billable devices. PCs, VoIP phones, and access points are monitored at no charge.""The cost for all the devices that we were billed at in my last job was about $2500 annually. It wasn't much. It has the most reasonable pricing as compared to any product out there. I can't complain. It is amazing. It allows me to bundle inside the package what I charge customers per user per month. I don't charge them per device anymore. That's not how we do things in the industry. It is per user per month. The way Auvik is charging us allows me to do it. For example, if they charge $250 for a certain number of seats, I'm just going to write the costs onto per user per month. I have a few leftover licenses to use, which allows me to go out and make some more sales and give some freebies at some shows. So, it makes me very flexible. I am very happy with it. It is billed by network devices. You could choose which billable device you want. What is really nice is that if you don't want one switch to be billable and the other one to be billable, you can do that. You just won't have the features that the billable switch has, which isn't horrible. Sometimes, you don't need that. What I'm really happy about is that Auvik doesn't force things on you and doesn't say, "You have to have all of this," and that's a great business model."

More Auvik Pricing and Cost Advice »

"LogicMonitor has the best licensing. That means we are only paying for a certain amount of devices and there is a single price per device and that's all. Other solutions rely much more on a license structure where you need to buy certain add-ons or features, depending on the number of devices you are trying to monitor with those features.""Pricing seems to be on par with other solutions. For what we get, I think it's a very fair price.""LogicMonitor is not the cheapest by any means, but it's also not the most expensive. From a licensing point of view, as far as we were aware, it's sort of middle of the road. It certainly has the value for money given the scale, time saved, and efficiencies that we've gained from it. It has been very worthwhile.""We've not had any other costs as this is a cloud based solution. Therefore, you don't need much, if any, infrastructure to monitor. There are a few add-ons along with bits and pieces if you want to monitor certain types of infrastructure or clouds. It is then you might need an add-on. Largely, the costs are upfront and well-known.""I am pretty sure that it is a one-off licensing fee with no hidden costs.""It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost.""It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise.""I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime."

More LogicMonitor Pricing and Cost Advice »

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Questions from the Community
Top Answer: Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time… more »
Top Answer: Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an… more »
Top Answer: As I went through learning the querying, it could have been a little more intuitive. I'm still fresh into the system. In… more »
Top Answer: One of the best things about Auvik, and it's why it's one of my go-to products, are the remote access capabilities… more »
Top Answer: The pricing is fair for the value and time saved that you get out of it. The larger you go, the more sense it makes per… more »
Top Answer: The logging features could be a little bit better polished, although that aspect is relatively new. It comes in as raw… more »
Top Answer: It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others… more »
Top Answer: Whenever we reach out to our customers, we give LogicMonitor as a dashboard to them so they don't need to monitor the… more »
Top Answer: LogicMonitor is competitively priced at the same level as other vendors, like Datadog.
Comparisons
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Overview

NetApp Cloud Insights is an infrastructure monitoring tool that gives you visibility into your complete infrastructure. With Cloud Insights, you can monitor, troubleshoot and optimize all your resources including your public clouds and your private data centers.

Auvik is cloud-based software that simplifies and automates network monitoring and management to give you complete network visibility and control.

Designed to deploy in minutes, you’ll resolve problems faster than ever with real-time network mapping and inventory, powerful troubleshooting features, deep network traffic insights, automated config backups and restore, and more. https://www.auvik.com/get-free-trial

LogicMonitor is the only fully automated, cloud-based infrastructure monitoring platform for enterprise IT and managed service providers. Gain full-stack visibility for networks, cloud, servers, and more within one unified view. Our monitoring technology enables businesses to see what’s coming before it happens. We collaborate closely with our customers to understand their risks and anticipate their needs, providing insights that unlock their vision.

Offer
Remotely Monitor and Optimize Your IT Operations

Monitor and optimize all your organization's infrastructure even while working from home. Sign up for the 30-day trial to see how NetApp Cloud Insights helps to maintain availability, optimize cloud spend, and identify data security threats.

Learn more about Auvik
Learn more about LogicMonitor
Sample Customers
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Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Top Industries
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider18%
Manufacturing Company12%
Government5%
REVIEWERS
Manufacturing Company18%
Computer Software Company18%
Healthcare Company18%
Security Firm9%
VISITORS READING REVIEWS
Computer Software Company24%
Comms Service Provider17%
Financial Services Firm9%
Healthcare Company9%
REVIEWERS
Computer Software Company18%
University18%
Comms Service Provider18%
Reseller12%
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider18%
Financial Services Firm5%
Government5%
Company Size
No Data Available
REVIEWERS
Small Business47%
Midsize Enterprise27%
Large Enterprise27%
VISITORS READING REVIEWS
Small Business65%
Midsize Enterprise15%
Large Enterprise21%
REVIEWERS
Small Business49%
Midsize Enterprise30%
Large Enterprise21%
VISITORS READING REVIEWS
Small Business22%
Midsize Enterprise17%
Large Enterprise62%
Find out what your peers are saying about Auvik vs. LogicMonitor and other solutions. Updated: September 2021.
535,544 professionals have used our research since 2012.

Auvik is ranked 6th in Network Monitoring Software with 16 reviews while LogicMonitor is ranked 3rd in Network Monitoring Software with 23 reviews. Auvik is rated 8.8, while LogicMonitor is rated 9.2. The top reviewer of Auvik writes "Incredibly easy to use, cuts our resolution time, and automatically takes care of configuration management and backups". On the other hand, the top reviewer of LogicMonitor writes "Being a single pane of glass, a lot of metrics and alerts can all be grabbed from one place". Auvik is most compared with Meraki Dashboard, Fortinet FortiManager and Liongard, whereas LogicMonitor is most compared with SolarWinds NPM, Splunk, Dynatrace, Datadog and WhatsUp Gold. See our Auvik vs. LogicMonitor report.

See our list of best Network Monitoring Software vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.