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ArcSight Enterprise Security Manager (ESM) vs IBM QRadar comparison

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Featured Review
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. IBM QRadar and other solutions. Updated: January 2022.
563,327 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Devo provides a multi-tenant, cloud-native architecture. This is critical for managed service provider environments or multinational organizations who may have subsidiaries globally. It gives organizations a way to consolidate their data in a single accessible location, yet keep the data separate. This allows for global views and/or isolated views restricted by access controls by company or business unit.""In traditional BI solutions, you need to wait a lot of time to have the ability to create visualizations with the data and to do searches. With this kind of platform, you have that information in real-time.""The most valuable feature is definitely the ability that Devo has to ingest data. From the previous SIEM that I came from and helped my company administer, it really was the type of system where data was parsed on ingest. This meant that if you didn't build the parser efficiently or correctly, sometimes that would bring the system to its knees. You'd have a backlog of processing the logs as it was ingesting them.""The thing that Devo does better than other solutions is to give me the ability to write queries that look at multiple data sources and run fast. Most SIEMs don't do that. And I can do that by creating entity-based queries. Let's say I have a table which has Okta, a table which has G Suite, a table which has endpoint telemetry, and I have a table which has DNS telemetry. I can write a query that says, 'Join all these things together on IP, and where the IP matches in all these tables, return to me that subset of data, within these time windows.' I can break it down that way.""Devo helps us to unlock the full power of our data because they have more than 450 parsers, which means that we can ingest pretty much any type of log data.""It's very, very versatile.""The real-time analytics of security-related data are super. There are a lot of data feeds going into it and it's very quick at pulling up and correlating the data and showing you what's going on in your infrastructure. It's fast. The way that their architecture and technology works, they've really focused on the speed of query results and making sure that we can do what we need to do quickly. Devo is pulling back information in a fast fashion, based on real-time events.""The user experience [is] well thought out and the workflows are logical. The dashboards are intuitive and highly customizable."

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"We have been satisfied with the support.""It is a very useful tool for intelligence building because it has many use cases and many rule sets.""ArcSight gives us better visibility into threats that were unknown earlier.""Very good real-time reporting with a good dashboard.""The correlation feature is good.""There are many features that are good for clients who are looking for a good SIEM solution. They like the ease of creating a business that is effective and impressive.""The solution offers very good monitoring.""Stable solution with good customer service support."

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"The features that I have found most valuable in QRadar are its data enrichment, use case creations, and adding references - those kinds of features are very good. Also QRadar's event filtration and device integration are perfect.""I have found its network traffic log, network bit log, and QBI most valuable.""I have found IBM QRadar to be stable.""The solution is flexible and easy to use.""Overall a great solution.""The feature that I have found most valuable is how it monitors the real network. That is its leading security feature.""The most valuable features are the versatility of this solution and the variety of things you can do with it.""The product provides a complete platform for ingesting the log, doing the correlations and handling the runtime."

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Cons
"One major area for improvement for Devo... is to provide more capabilities around pre-built monitoring. They're working on integrations with different types of systems, but that integration needs to go beyond just onboarding to the platform. It needs to include applications, out-of-the-box, that immediately help people to start monitoring their systems. Such applications would include dashboards and alerts, and then people could customize them for their own needs so that they aren't starting from a blank slate.""From our experience, the Devo agent needs some work. They built it on top of OS Query's open-source framework. It seems like it wasn't tuned properly to handle a large volume of Windows event logs. In our experience, there would definitely be some room for improvement. A lot of SIEMs on the market have their own agent infrastructure. I think Devo's working towards that, but I think that it needs some improvement as far as keeping up with high-volume environments.""An admin who is trying to audit user activity usually cannot go beyond a day in the UI. I would like to have access to pages and pages of that data, going back as far as the storage we have, so I could look at every command or search or deletion or anything that a user has run. As an admin, that would really help. Going back just a day in the UI is not going to help, and that means I have to find a different way to do that.""Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs.""Some third-parties don't have specific API connectors built, so we had to work with Devo to get the logs and parse the data using custom parsers, rather than an out-of-the-box solution.""I would like to have the ability to create more complex dashboards.""Some basic reporting mechanisms have room for improvement. Customers can do analysis by building Activeboards, Devo’s name for interactive dashboards. This capability is quite nice, but it is not a reporting engine. Devo does provide mechanisms to allow third-party tools to query data via their API, which is great. However, a lot of folks like or want a reporting engine, per se, and Devo simply doesn't have that. This may or may not be by design.""Technical support could be better."

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"When I asked our networking juniors for a comparison between LogRhythm and ArcSight, they said that both platforms are almost the same. It is just that LogRhythm is more modern with a digital platform, which probably gives it some advantage over ArcSight. ArcSight is a very old and mature product that is running on an old platform. It is an old legacy platform. In terms of new features, it just requires platform upgrades so that it becomes lighter and easily adaptable, specifically in the cloud. It would be a good thing if they can also make reporting easier.""Deployment typology could be improved. Difficult to scale across all the different lines of businesses.""Its search part can be improved. When I go to the console and search for a few logs or something else, it takes a lot of time. When I try to search for three days or one week, it takes too much time. This is a major area of improvement. I wanted them to include features like SOAR, threat intelligence, and automation, and they seem to have included all these features in version 7.3 or 7.4.""Currently lacks SOAR feature.""Could benefit from a more modern interface.""I would like to have a feature that gives us an entire report listing what devices are integrated.""The customer experience could be improved.""The solution could be more stable."

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"We have had problems with networking.""The pricing of the solution is a bit high. If they could lower it, that would be ideal.""Technical support could be improved by a bit.""In terms of what could be improved, I would say the script which we have to create for custom actions. QRadar needs to improve that feature. Additionally, QRadar has to provide the playbooks designing features.""The modularity could be improved.""The solution is highly used here in Pakistan and in many sectors, they could improve it by having more SIEM connectors.""It's resource-intensive.""The user interface is a bit difficult to get used to."

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Pricing and Cost Advice
  • "We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom."
  • "I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money."
  • "Devo is definitely cheaper than Splunk. There's no doubt about that. The value from Devo is good. It's definitely more valuable to me than QRadar or LogRhythm or any of the old, traditional SIEMs."
  • "[Devo was] in the ballpark with at least a couple of the other front-runners that we were looking at. Devo is a good value and, given the quality of the product, I would expect to pay more."
  • "Be cautious of metadata inclusion for log types in pricing, as there are some "gotchas" with that."
  • "Devo was very cost-competitive... Devo did come with that 400 days of hot data, and that was not the case with other products."
  • "Our licensing fees are billed annually and per terabyte."
  • "I like the pricing very much. They keep it simple. It is a single price based on data ingested, and they do it on an average. If you get a spike of data that flows in, they will not stick it to you or charge you for that. They are very fair about that."
  • More Devo Pricing and Cost Advice →

  • "It's a good price, it's one of the cheaper solutions."
  • "ArcSight can be a little bit expensive because of the area that we work in and the cost. Licensing is mostly on a yearly basis, not monthly."
  • "There is a license required for this solution."
  • More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →

  • "It's not expensive for the resources that it gives you."
  • "It's very expensive but it fits our budget."
  • "It is a perpetual license that we have for the event collector. The licensing is done based on the number of events and flows that you receive on this particular device. These are perpetual licenses, which means once you purchase them, they don't expire, which means that the support to IBM is definitely renewed after every one year. We have an enterprise agreement with IBM, which puts the cost in a totally different category as compared to someone who is not an IBM partner and is approaching IBM for this solution. We were able to get massive discounts. To give you an idea, we recently purchased 30,000 event licenses, and it costs around $480,000. It is definitely not a cheap product. We have licenses for about 270,000 events per second and 3 million flows per second. All the appliances and their events and flows are basically clubbed together and charged or rather calculated through a single source. The console receives all the details from all the event processes that we have globally. So, the license that we have is a single license for 270,000 events per second and 3 million flows per second, but that can be managed centrally. I was only part of the secondary purchase, which was 30,000 events per second for about $480,000. You can calculate how much we paid for 270,000 events. Reducing its price would be a compromise. We have already used a lower-priced product in the form of NNT, but we had to get rid of it because it was not doing the job that we actually wanted to do. You get what you pay for."
  • "I feel that the price is reasonable but compared to other products that are on the market, such as an offering by Microsoft, it is more expensive."
  • "Its price is good in terms of efficiency and the number of people required for implementing various things. You might pay more in terms of money, but you might save on the number of people. For example, if you are using Kibana, you have to pay more for people or experts, which is not the case with IBM QRadar."
  • "It is costlier as compared to the other alternatives available in the market."
  • "I think that the price is fair, but we can always say that the price could be cheaper."
  • "It would be great if this product were cheaper."
  • More IBM QRadar Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    It's very, very versatile.
    Top Answer: 
    Devo, like other vendors, doesn't charge extra for playbooks and automation. That way, you are only paying for the side… more »
    Top Answer: 
    I need more empowerment in reporting. For example, when I'm using Qlik or Power BI in terms of reporting for the… more »
    Top Answer: 
    In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was… more »
    Top Answer: 
    For tools I’d recommend:  -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR)… more »
    Top Answer: 
    I have found IBM QRadar to be stable.
    Top Answer: 
    There is a license to use this solution, which is paid annually. However, there are subscription options available.
    Comparisons
    Also Known As
    Micro Focus ArcSight, HPE ArcSight, ArcSight
    QRadar SIEM, QRadar UBA, QRadar on Cloud, QRadar
    Learn More
    Overview

    Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.

    ArcSight is Micro Focus' leading Security Information and Event Management (SIEM) solution. ArcSight helps businesses protect their data through compliance solutions and security analytics.

    There are a number of different products and solutions in the ArcSight family so you are able to pick and choose those that are best suited to your business requirements.

    With ArcSight, IT can:

    • Monitor IT infrastructure.
    • Manage insider security with secure identity and access control.
    • Automate compliance.
    • Monitor applications.
    • Manage security risks.
    • Identify APTs.

    The IBM QRadar security and analytics platform is a lead offering in IBM Security's portfolio. This family of products provides consolidated flexible architecture for security teams to quickly adopt log management, SIEM, user behavior analytics, incident forensics, and threat intelligence and more. As an integrated analytics platform, QRadar streamlines critical capabilities into a common workflow, with tools such as the IBM Security App Exchange ecosystem and Watson for Cyber Security cognitive capability.

    With QRadar, you can decrease your overall cost of ownership with an improved detection of threats and enjoy the flexibility of on-premise or cloud deployment, and optional managed security monitoring services.

    Offer
    See Devo in Action

    See how Devo allows you to free yourself from data management, and make machine data and insights accessible.

    Learn more about ArcSight Enterprise Security Manager (ESM)
    Learn more about IBM QRadar
    Sample Customers
    United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel
    Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
    Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
    Top Industries
    REVIEWERS
    Computer Software Company57%
    Comms Service Provider14%
    Retailer14%
    Insurance Company14%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider20%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Financial Services Firm34%
    Comms Service Provider21%
    Computer Software Company10%
    Insurance Company7%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Comms Service Provider22%
    Government8%
    Financial Services Firm7%
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider11%
    Transportation Company9%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Comms Service Provider28%
    Financial Services Firm6%
    Government5%
    Company Size
    REVIEWERS
    Small Business14%
    Midsize Enterprise14%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business48%
    Midsize Enterprise15%
    Large Enterprise36%
    REVIEWERS
    Small Business26%
    Midsize Enterprise16%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise2%
    Large Enterprise83%
    REVIEWERS
    Small Business41%
    Midsize Enterprise17%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise22%
    Large Enterprise49%
    Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. IBM QRadar and other solutions. Updated: January 2022.
    563,327 professionals have used our research since 2012.

    ArcSight Enterprise Security Manager (ESM) is ranked 9th in Security Information and Event Management (SIEM) with 17 reviews while IBM QRadar is ranked 2nd in Security Information and Event Management (SIEM) with 63 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.6, while IBM QRadar is rated 8.0. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "A mature and simple to use product, but needs a cloud deployment option". On the other hand, the top reviewer of IBM QRadar writes "Provides a single window into your network, SIEM, network flows, and risk management of your assets". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk, McAfee ESM, LogRhythm NextGen SIEM, RSA NetWitness Logs and Packets (RSA SIEM) and NetIQ Sentinel, whereas IBM QRadar is most compared with Splunk, LogRhythm NextGen SIEM, Microsoft Sentinel, ELK Logstash and Exabeam Fusion SIEM. See our ArcSight Enterprise Security Manager (ESM) vs. IBM QRadar report.

    See our list of best Security Information and Event Management (SIEM) vendors.

    We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.