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Featured Review
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. IBM QRadar and other solutions. Updated: November 2021.
554,382 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"One of the biggest features of the UI is that you see the actual code of what you're doing in the graphical user interface, in a little window on the side. Whatever you're doing, you see the code, what's happening. And you can really quickly switch between using the GUI and using the code. That's really useful.""Devo provides a multi-tenant, cloud-native architecture. This is critical for managed service provider environments or multinational organizations who may have subsidiaries globally. It gives organizations a way to consolidate their data in a single accessible location, yet keep the data separate. This allows for global views and/or isolated views restricted by access controls by company or business unit.""The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events.""Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of the user interface. The UI has a graphically interface with the raw data in a table. The table can be as big as you want it, depending on your use case. You can easily get a report combining your data, along with calculations and graphical dashboards. You don't need a lot of training, because the UI is relatively very intuitive.""The most valuable feature is definitely the ability that Devo has to ingest data. From the previous SIEM that I came from and helped my company administer, it really was the type of system where data was parsed on ingest. This meant that if you didn't build the parser efficiently or correctly, sometimes that would bring the system to its knees. You'd have a backlog of processing the logs as it was ingesting them.""The thing that Devo does better than other solutions is to give me the ability to write queries that look at multiple data sources and run fast. Most SIEMs don't do that. And I can do that by creating entity-based queries. Let's say I have a table which has Okta, a table which has G Suite, a table which has endpoint telemetry, and I have a table which has DNS telemetry. I can write a query that says, 'Join all these things together on IP, and where the IP matches in all these tables, return to me that subset of data, within these time windows.' I can break it down that way.""Being able to build and modify dashboards on the fly with Activeboards streamlines my analyst time because my analysts aren't doing it across spreadsheets or five different tools to try to build a timeline out themselves. They can just ingest it all, build a timeline out across all the logging, and all the different information sources in one dashboard. So, it's a huge time saver. It also has the accuracy of being able to look at all those data sources in one view. The log analysis, which would take 40 hours, we can probably get through it in about five to eight hours using Devo.""It's very, very versatile."

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"The solution offers very good monitoring.""The reports that we are from getting from ArcSight are very valuable. The reporting in ArcSight is good. Our regulators ask us for the reports on a regular basis, and we have been able to provide the required data. Its overall functionality in terms of log analysis and the speed at which it does that is also valuable. It is very quick. Whatever alerts we had configured were extremely fast. We immediately get alerts when there is unauthorized access or unknown access, or even positive access. This is where we found the difference between ArcSight and other solutions.""I really like the correlation part and the way the logs are correlated. I have never faced issues with parsing in this product. I like the way it parses, and everything is so clear to me.""The product is quite mature. It's been around for a long time.""The user interfaces are quite good and speedy.""I am satisfied with the solution's stability.""The correlation feature is good.""There are many features that are good for clients who are looking for a good SIEM solution. They like the ease of creating a business that is effective and impressive."

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"Customer service is very good and very helpful.""The solution is flexible and easy to use.""I have found IBM QRadar to be stable.""Technical support is good overall.""The most valuable feature is user behavior analytics (UBA).""The most valuable features are log monitoring, easy-to-fix issues, and problem-solving.""I have found its network traffic log, network bit log, and QBI most valuable.""This is a distributed application, meaning that a customer can stack small and then scale it so that they can expand pretty effectively. You can use, basically, the same product in an SMB or a large enterprise."

More IBM QRadar Pros »

Cons
"One major area for improvement for Devo... is to provide more capabilities around pre-built monitoring. They're working on integrations with different types of systems, but that integration needs to go beyond just onboarding to the platform. It needs to include applications, out-of-the-box, that immediately help people to start monitoring their systems. Such applications would include dashboards and alerts, and then people could customize them for their own needs so that they aren't starting from a blank slate.""There's always room to reduce the learning curve over how to deal with events and machine data. They could make the machine data simpler.""Some third-parties don't have specific API connectors built, so we had to work with Devo to get the logs and parse the data using custom parsers, rather than an out-of-the-box solution.""Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs.""I would like to have the ability to create more complex dashboards.""There is room for improvement in the ability to parse different log types. I would go as far as to say the product is deficient in its ability to parse multiple, different log types, including logs from major vendors that are supported by competitors. Additionally, the time that it takes to turn around a supported parser for customers and common log source types, which are generally accepted standards in the industry, is not acceptable. This has impacted customer onboarding and customer relationships for us on multiple fronts.""The Activeboards feature is not as mature regarding the look and feel. Its functionality is mature, but the look and feel is not there. For example, if you have some data sets and are trying to get some graphics, you cannot change anything. There's just one format for the graphics. You cannot change the size of the font, the font itself, etc.""Technical support could be better."

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"Micro Focus does not have a physical presence here in Pakistan, although IBM does.""The customer experience could be improved.""I am having issues with report generation with older versions. I don't know if this is because of compatibility issues, but report generation has been a little bit difficult in older versions. It is not similar to the newer and current versions. We are looking at moving to the cloud. It would be good if ArcSight ESM can move to the cloud. They already seem to be working on this. It would also be very helpful and great if we can integrate external threat intelligence, machine learning, and AI into this solution. It has good dashboards, but they can always be better. Its stability can also be improved.""The way that scaling is set up isn't very cost-effective.""The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better.""The solution could be more stable.""Currently lacks SOAR feature.""When I asked our networking juniors for a comparison between LogRhythm and ArcSight, they said that both platforms are almost the same. It is just that LogRhythm is more modern with a digital platform, which probably gives it some advantage over ArcSight. ArcSight is a very old and mature product that is running on an old platform. It is an old legacy platform. In terms of new features, it just requires platform upgrades so that it becomes lighter and easily adaptable, specifically in the cloud. It would be a good thing if they can also make reporting easier."

More ArcSight Enterprise Security Manager (ESM) Cons »

"The technical support can be improved a little bit, and the price could be cheaper.""I need a solution which will send alerts in the event of any behavior.""This solution is on-premise and many customers are moving to the cloud base solution.""The product needs to improve its GUI.""I have noticed the interface has room for improvement.""I don't look at only the features and benefits; I also look at the price. It is a bit expensive when compared with other solutions. It is expensive for specific deployment topologies, and the decision-makers go for alternatives like ArcSight. It should also have more AI features or capabilities for better threat intelligence. The more it uses machine learning, the better would be the dashboard, analytics, and other things.""They should speed up the incident response and also, at the same time, reduce the amount of manual effort that is required.""The solution should enhance its capabilities of UEBA and AI/ML tech modeling."

More IBM QRadar Cons »

Pricing and Cost Advice
"Be cautious of metadata inclusion for log types in pricing, as there are some "gotchas" with that.""I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money.""I like the pricing very much. They keep it simple. It is a single price based on data ingested, and they do it on an average. If you get a spike of data that flows in, they will not stick it to you or charge you for that. They are very fair about that.""We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom.""Our licensing fees are billed annually and per terabyte.""It's a per gigabyte cost for ingestion of data. For every gigabyte that you ingest, it's whatever you negotiated your price for. Compared to other contracts that we've had for cloud providers, it's significantly less.""[Devo was] in the ballpark with at least a couple of the other front-runners that we were looking at. Devo is a good value and, given the quality of the product, I would expect to pay more.""Devo was very cost-competitive... Devo did come with that 400 days of hot data, and that was not the case with other products."

More Devo Pricing and Cost Advice »

"ArcSight can be a little bit expensive because of the area that we work in and the cost. Licensing is mostly on a yearly basis, not monthly.""There is a license required for this solution.""It's a good price, it's one of the cheaper solutions."

More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice »

"It would be great if this product were cheaper.""There is a license required for this solution and it is an annual payment. I have found all solutions in the category to be expensive, including Splunk.""I feel that the price is reasonable but compared to other products that are on the market, such as an offering by Microsoft, it is more expensive.""It's very expensive but it fits our budget.""The solution is priced fairly, there is a license for the solution, and we pay annually.""There is a license to use this solution, which is paid annually. However, there are subscription options available.""The price of this solution is reasonable.""Its price is good in terms of efficiency and the number of people required for implementing various things. You might pay more in terms of money, but you might save on the number of people. For example, if you are using Kibana, you have to pay more for people or experts, which is not the case with IBM QRadar."

More IBM QRadar Pricing and Cost Advice »

report
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Questions from the Community
Top Answer: It's very, very versatile.
Top Answer: Devo, like other vendors, doesn't charge extra for playbooks and automation. That way, you are only paying for the side… more »
Top Answer: I need more empowerment in reporting. For example, when I'm using Qlik or Power BI in terms of reporting for the… more »
Top Answer: In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was… more »
Top Answer: The product has plenty of features and capabilities.
Top Answer: The usability of interfaces could be improved and the solution could have better correlation services, as well as faster… more »
Comparisons
Also Known As
Micro Focus ArcSight, HPE ArcSight, ArcSight
QRadar SIEM, QRadar UBA, QRadar on Cloud, QRadar
Learn More
Overview

Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.

ArcSight is Micro Focus' leading Security Information and Event Management (SIEM) solution. ArcSight helps businesses protect their data through compliance solutions and security analytics.

There are a number of different products and solutions in the ArcSight family so you are able to pick and choose those that are best suited to your business requirements.

With ArcSight, IT can:

  • Monitor IT infrastructure.
  • Manage insider security with secure identity and access control.
  • Automate compliance.
  • Monitor applications.
  • Manage security risks.
  • Identify APTs.

The IBM QRadar security and analytics platform is a lead offering in IBM Security's portfolio. This family of products provides consolidated flexible architecture for security teams to quickly adopt log management, SIEM, user behavior analytics, incident forensics, and threat intelligence and more. As an integrated analytics platform, QRadar streamlines critical capabilities into a common workflow, with tools such as the IBM Security App Exchange ecosystem and Watson for Cyber Security cognitive capability.

With QRadar, you can decrease your overall cost of ownership with an improved detection of threats and enjoy the flexibility of on-premise or cloud deployment, and optional managed security monitoring services.

Offer
See Devo in Action

See how Devo allows you to free yourself from data management, and make machine data and insights accessible.

Learn more about ArcSight Enterprise Security Manager (ESM)
Learn more about IBM QRadar
Sample Customers
United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel
Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
Top Industries
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider20%
Government8%
Financial Services Firm7%
REVIEWERS
Financial Services Firm34%
Comms Service Provider21%
Computer Software Company10%
Insurance Company7%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider21%
Government8%
Financial Services Firm7%
REVIEWERS
Financial Services Firm21%
Comms Service Provider12%
Security Firm7%
Transportation Company7%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider28%
Financial Services Firm6%
Government5%
Company Size
REVIEWERS
Small Business17%
Midsize Enterprise17%
Large Enterprise67%
VISITORS READING REVIEWS
Small Business48%
Midsize Enterprise15%
Large Enterprise37%
REVIEWERS
Small Business24%
Midsize Enterprise16%
Large Enterprise59%
VISITORS READING REVIEWS
Small Business16%
Midsize Enterprise2%
Large Enterprise83%
REVIEWERS
Small Business40%
Midsize Enterprise18%
Large Enterprise42%
VISITORS READING REVIEWS
Small Business27%
Midsize Enterprise27%
Large Enterprise46%
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. IBM QRadar and other solutions. Updated: November 2021.
554,382 professionals have used our research since 2012.

ArcSight Enterprise Security Manager (ESM) is ranked 9th in Security Information and Event Management (SIEM) with 15 reviews while IBM QRadar is ranked 2nd in Security Information and Event Management (SIEM) with 57 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.4, while IBM QRadar is rated 8.2. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "A mature and simple to use product, but needs a cloud deployment option". On the other hand, the top reviewer of IBM QRadar writes "Provides a single window into your network, SIEM, network flows, and risk management of your assets". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk, LogRhythm NextGen SIEM, McAfee ESM, RSA NetWitness Logs and Packets (RSA SIEM) and NetIQ Sentinel, whereas IBM QRadar is most compared with Splunk, ELK Logstash, LogRhythm NextGen SIEM, Microsoft Sentinel and RSA NetWitness Logs and Packets (RSA SIEM). See our ArcSight Enterprise Security Manager (ESM) vs. IBM QRadar report.

See our list of best Security Information and Event Management (SIEM) vendors.

We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.