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Cisco Wireless WAN OverviewUNIXBusinessApplication

Cisco Wireless WAN is #6 ranked solution in top Wireless WAN tools. IT Central Station users give Cisco Wireless WAN an average rating of 8 out of 10. Cisco Wireless WAN is most commonly compared to Cambium:Cisco Wireless WAN vs Cambium. The top industry researching this solution are professionals from a comms service provider, accounting for 30% of all views.
What is Cisco Wireless WAN?
Cisco Wireless WAN can help your business expand rapidly while making critical applications and services available when and where needed. Your business can run applications such as interactive video and TelePresence on a primary 4G LTE WWAN link, which is 10 to 15 times faster and 5 times lower latency than 3G.
Buyer's Guide

Download the Wireless WAN Buyer's Guide including reviews and more. Updated: November 2021

Cisco Wireless WAN Customers
Aegean Motorway, Baylor Scott & White Health, Beachbody, Bellevue, Brunel University London, Bucks County Intermediate Unit , Chartwell School, Children's Hospital Colorado, Cisco Live Milan, City of Biel, City of Mississauga, Dundee Precious Metals, Electricity Authority of Cyprus, Erickson Living, Goldcorp, Great Ormond Street Hospital, Grupo Industrial Saltillo (GIS)
Cisco Wireless WAN Video

Pricing Advice

What users are saying about Cisco Wireless WAN pricing:
  • "The pricing is good."
  • "It was a one time fee and there are no costs in addition to this."
  • "The pricing is based on how much is ordered from the vendor and what type of discount they receive."
  • "There is a license that is needed for the use of this solution."

Cisco Wireless WAN Reviews

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Ghayas Uddin
IT Specialist at a manufacturing company with 1,001-5,000 employees
Real User
Top 5
A reliable solution which is easy to manage, deploy and configure

Pros and Cons

  • "Our most valuable feature involves the 802.11ac, which operates at a very high level and has updated technology."
  • "We found the initial setup to be a bit complex due to the CLI commands."

What is our primary use case?

I use the solution for wireless and mobile users, data sharing and file and print servers. We use the solution for conducting nearly all our services. 

What is most valuable?

Our most valuable feature involves the 802.11ac, which operates at a very high level and has updated technology. That's why we use the product, whose features we find to be very reliable.

What needs improvement?

We found the initial setup to be a bit complex due to the CLI commands. It's a little bit difficult and requires us to move and to convert. Certain CLI commands we are forced to undertake.

The solution should also enable Bluetooth Low Energy devices, which serve the purpose of maintaining and managing one's tracking system. 

The new product, 802.11ax BLE, enables features for tracking devices. It can be used for antivirus protection or in the event of any risk. It is a new technology and allows one to see where things are moving. The 802.11ax incorporates the features of the Cisco 9115ax model. The feature is very good. 

For how long have I used the solution?

I've been using Cisco Wireless WAN for more than 10 years.

The current product, 2800, we have been using in excess of two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. Meetings can be scaled with ease.

We do have plans to increase the usage of Cisco Wireless WAN. 20 is the upper limit for the number of access points that we plan to purchase for deployment in our company. 

How are customer service and technical support?

Customer and technical support are very good. 

Which solution did I use previously and why did I switch?

In the past we used D-Link Access Point and it was not very good. However, it is very good when we convert this new technology in respect of the Cisco 2800 Series. With the 2800 model there have been no issues save for the one involving compliance testing of the Cambium product for the POC. After two or three months it ceased to work properly. It is not a good product. We tested the Cambium product, as well.

How was the initial setup?

The CLI command complicated things a bit and required of us to move and convert and to undertake certain CLI commands. 

What about the implementation team?

We deployed with the assistance of a consultant. Our experience with them was very good. 

The local vendors helped us to deploy all our infrastructure and it is good that they did so. They are very friendly and their personnel is very knowledgeable.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. It is neither on the high nor low side. I consider it to be moderate. While other vendors provide the same, I find this model to be reasonably priced.

What other advice do I have?

The solution is good and very easy to deploy, manage and configure. We have encountered no issues in this regard. 

We now plan to convert the 802.11ac to 802.11.ax. We intend to purchase a new access point to meet the technology challenges. We are now planning to move all access points to a new access point involving 802.11.ax technology.

The number of users making use of the solution depends on the employee count. I would say that perhaps 200 users are connected daily with the access point that we have. For the moment we have a very small area. In every department we have in excess of 100 to 150 users connected to one access point. This works fine. But, depending on the user size and the type of Wireless Card the user may possess, certain users experience some difficulties due to the Wireless Card's age and its lack of compatibility. As such, it is the user size which would account for certain issues, not the product size.

My advice to others is that the product and its performance are very good and scalable. Cisco is very good and the product is nice to deploy and to work with. One can use it with freedom from any latency. Overall, the product is very good and established and the company has been working for some time to make improvements to it. This and the reputation involved are why I use the product. 

I rate Cisco Wireless WAN as a ten out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Alexander Rauch
Delivery Manager Network Services at a consumer goods company with 1,001-5,000 employees
Real User
Top 5
Reliable and scalable with a straightforward setup

Pros and Cons

  • "It's a reliable solution."
  • "The pricing of the solution could always be better."

What is most valuable?

We trust Cisco. It's a reliable solution. Reliability is most probably the most valuable feature for our organization.

The solution does exactly what we need it to do.

The initial setup is mostly straightforward.

What needs improvement?

The pricing of the solution could always be better. If they could work to make the costs more competitive, that would be ideal.

For how long have I used the solution?

I've been using the solution for more than ten years at this point. It's been 12 to 13 years or so. It's been a long time.

What do I think about the stability of the solution?

The stability of the solution is quite good. It's reliable. It doesn't crash or freeze. There are no bugs or glitches.

What do I think about the scalability of the solution?

The scalability potential of the solution is very good. If a company needs to expand it, they can.

If I look just now at my area and the locations I'm responsible for, we have more than 2,000 users. However, we use the product globally, and if we look at it from that perspective, we have more than 20,000 users actively using it every day. Of course, with COVID, and people now working from home, it's likely less at the moment.

How are customer service and technical support?

I'm pretty satisfied with the documentation as well as with the support. If we have any challenges or issues, Cisco is usually always able to help us. They are helpful, knowledgeable, and responsive to our needs.

How was the initial setup?

In terms of the initial implementation, it is always dependant on what knowledge you have and the level of experience. The more you have, of course, the easier it is. For us, it's not difficult anymore. I'd describe the process as pretty straightforward and quite easy to set up on a new site.

What's my experience with pricing, setup cost, and licensing?

The solution does come with a price tag. It's not the least expensive option on the market.

What other advice do I have?

We are a customer and end-user. We don't have a business relationship with Cisco.

We use a lot of Cisco products, including Cisco Catalyst Switches, Wireless WAN, and Cisco Nexus.

We use one of the latest access points, however, we are not up to date on the newest controller versions as our versions are still supported. We plan to replace them probably in the next one or two years. It's not the latest, let's say, controller version. However, from a software standpoint, we are still up to date.

I would recommend the solution to others. However, they have to be prepared to pay the price and have the budget for the product.

In general, I would rate the solution at a nine out of ten. We've been extremely satisfied with its capabilities.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Find out what your peers are saying about Cisco, Ubiquiti Networks, Cambium Networks and others in Wireless WAN. Updated: November 2021.
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Suresh Bidwai
Manager - IT at a aerospace/defense firm with 1,001-5,000 employees
Real User
Top 5
Easy to set up and configure, and the technical support is nice

Pros and Cons

  • "The most valuable feature is the ease of configuration."
  • "The prices are high and should be reduced in order to be more competitive."

What is our primary use case?

This product makes up part of our wireless network infrastructure.

What is most valuable?

The most valuable feature is the ease of configuration. Most of the questions one would have about setup are already identified in the troubleshooting guide.

The user interface is ok.

What needs improvement?

The prices are high and should be reduced in order to be more competitive.

For how long have I used the solution?

I have been using Cisco Wireless WAN for more than five years.

What do I think about the stability of the solution?

In the five years that we have used it, we haven't had any problems. It has now reached end-of-life.

What do I think about the scalability of the solution?

The scalability is very nice and we don't have any issues with it. We have about 500 users across the entire staff. They work in HR, admin, production, operations, and other roles.

How are customer service and technical support?

The technical support is very nice and we have no issues with it.

Which solution did I use previously and why did I switch?

We have traditionally used Cisco and are finally now changing because of the price.

How was the initial setup?

The initial setup is okay. It takes about three months to implement.

What about the implementation team?

Our in-house team handled the deployment. No maintenance is required any longer, although we have two IT people who are able to manage it.

What's my experience with pricing, setup cost, and licensing?

With the increase in the price of this product, we will instead be replacing it with another vendor. It was a one-time fee and there are no costs in addition to this.

Which other solutions did I evaluate?

We are evaluating other solutions that are most cost-effective. Cisco is more expensive than either Aruba or SonicWall.

What other advice do I have?

Whatever they have in this product is already the best in the market, and I recommend it for people who can afford it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Pawel Gawronski
Enterprise Architect at RB
Real User
Top 5
Good cybersecurity, helpful support, and scales well, but documentation needs to be improved

Pros and Cons

  • "The security and the capabilities of the platform are the most valuable features."
  • "Documentation is an area that needs review. It should be more dynamic and it should be easier."

What is most valuable?

The security and the capabilities of the platform are the most valuable features.

Cybersecurity is very strong.

They have good authentication and authorization that is very secure for mobile users and other users as well.

What needs improvement?

Documentation is an area that needs review. It should be more dynamic and it should be easier. 

The dashboarding capabilities need to be improved. I want to have all of the information on one dashboard. It should show all of the details about the Wi-Fi system, how it has helped, the architectural design, and the KPIs.

Definitely, I would like to have some modules for ML built into the platform. This is something connected with AI. 

I would like more information about the user experience that should be included in the Wi-Fi process and products for every vendor. 

The user experience is important, and digital experience is how we perceive Wi-Fi in the organization. It is what we would like to have also seen on the visualizations such as dashboards.

For how long have I used the solution?

I have been working with Cisco Wireless WAN for more than five years.

We are using the latest version.

What do I think about the stability of the solution?

Cisco Wireless WAN is a stable solution.

What do I think about the scalability of the solution?

It is a very scalable solution, we are using it in an organization with more than 100,000 users.

How are customer service and technical support?

I am satisfied with the technical support. They are awesome.

How was the initial setup?

The initial setup is easy for one location. 

The problem is when you have a complex environment, as in global architecture. When trying to go with their cloud set up, sometimes you cannot.

Overall, it is easy to set up.

What's my experience with pricing, setup cost, and licensing?

Pricing is always a topic of discussion. I would like to see it priced fairly. 

The pricing is based on how much is ordered from the vendor and what type of discount they receive.

What other advice do I have?

I would rate Cisco Wireless WAN a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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RS
Department Leader: Project Leadership Production Compact at a retailer with 10,001+ employees
Real User
Top 5
Scales well, good technical support, but stability could improve

What is our primary use case?

We have many computers that we have connected to this network device.

What needs improvement?

In the future, Cisco Wireless WAN could improve its ability to expand.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

The solution could be more stable.

What do I think about the scalability of the solution?

I have found the scalability to be good. We have approximately 200 people using the solution in my organization and we have plans to increase usage.

How are customer service and technical support?

The technical support we have experienced has been good.

Which solution did I use previously and why did I switch?

I have used Ubiquiti previously and…

What is our primary use case?

We have many computers that we have connected to this network device.

What needs improvement?

In the future, Cisco Wireless WAN could improve its ability to expand.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

The solution could be more stable.

What do I think about the scalability of the solution?

I have found the scalability to be good. We have approximately 200 people using the solution in my organization and we have plans to increase usage.

How are customer service and technical support?

The technical support we have experienced has been good.

Which solution did I use previously and why did I switch?

I have used Ubiquiti previously and this solution is more stable.

How was the initial setup?

The installation is straightforward.

What about the implementation team?

Our IT department is approximately 50 people and we have a team of five technicians that do the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

There is a license that is needed for the use of this solution.

What other advice do I have?

I would recommend this solution to others.

I rate Cisco Wireless WAN a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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