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Cisco CloudCenter OverviewUNIXBusinessApplication

Cisco CloudCenter is #6 ranked solution in top Cloud Migration tools and #10 ranked solution in top Cloud Management tools. IT Central Station users give Cisco CloudCenter an average rating of 8 out of 10. Cisco CloudCenter is most commonly compared to Cisco Intersight:Cisco CloudCenter vs Cisco Intersight. The top industry researching this solution are professionals from a comms service provider, accounting for 45% of all views.
What is Cisco CloudCenter?

The Cisco CloudCenter solution is an application-centric hybrid cloud management platform that securely provisions infrastructure resources and deploys applications to data center, private cloud, and public cloud environments.

With Cisco CloudCenter breakthrough application-centric technology, users
can:

  • Model: Quickly and easily build a cloud-independent application profile that defines the deployment and management requirements of an entire application stack.
  • Deploy: Use one click to deploy the application profile and related components and data to any data center or cloud environment.
  • Manage: Apply a wide range of application lifecycle actions to set policies to enable in-place scaling, support cross-environment bursting or high availability and disaster recovery, and stop the deployment.

Cisco CloudCenter was previously known as CliQr, CliQr CloudCenter.

Buyer's Guide

Download the Cloud Migration Buyer's Guide including reviews and more. Updated: November 2021

Cisco CloudCenter Customers

NTT, Baylor College of Medicine (BCM), CollabNet, Pratt & Miller, PZFlex

Cisco CloudCenter Video

Cisco CloudCenter Reviews

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RM
Manager at Nirqa
Real User
Top 10
Scales well with good documentation and a very good reputation regionally

Pros and Cons

  • "Cisco has a lot of published information and documentation that helps users understand the product and its offering very well."
  • "For many clients, the main problem with the solution is the price. Cisco is very expensive. If they could somehow make the pricing more competitive, that would be a big draw."

What is our primary use case?

We're an implementor, and therefore we deploy this solution for our clients. As a use case example, one client is a service provider in Bolivia, and they deploy an ISP for their customers. They need a solution that includes the cloud server solution of Cisco with an ACI and an ASX-T solution. It basically becomes an in-house solution for the customer.

How has it helped my organization?

It's difficult to pinpoint the value, as clients don't have the same system before this implementation. However, they are very happy with the solution, as they are implementing it for a number of customers. It allows for new local services. Some companies, especially the public sector, prefer that the provider stores the information locally in the country, not outside the country. This particular option is of great value to them.

What is most valuable?

Cisco has a very high position in Latin America. They are very trusted. They have a long history of experience in the space, and that is important for the customers. Others, such as VMware or Juniper don't have the same level of recognition or the same reputation.

Cisco has a lot of published information and documentation that helps users understand the product and its offering very well.

What needs improvement?

Due to the branding reputation and field experience, the customers in our country are very confident about the Cisco cloud DC solutions however the competition is very hard and vendors like Huawei can provide the same solutions with a less expensive budget or another like VMWARE that have a stronger software based solution available to be mounted in any hardware.

The add value of Cisco is the integration through the layers of network, servers and software for virtualization where his powerful network solution is the core bit the budget may be an issue for the customers and could be opening an space to other vendors.

It would be ideal if there was more automation available within the product. I'm not sure if this is possible in the short term, however a lot of clients ask about it.

For how long have I used the solution?

I've been dealing with the solution for about three years at this point.

What do I think about the stability of the solution?

The solution is very, very stable. We've only had good experiences with the stability aspect. It doesn't crash or freeze. It's very reliable.

What do I think about the scalability of the solution?

The scalability is excellent. Cisco has a reputation for being a very easy product to scale. If a company needs to expand, it should be able to do so without issue.

We tend to work with large-scale organizations such as banks, service providers, and companies in the finance sector. I would estimate we have no more than five customers, however, they are all sizable.

We suspect that our clients will increase usage in the future. Many are developing cloud centers like this.

How are customer service and technical support?

Technical support is okay. It could be a bit better. We don't typically contact technical support. There are some issues a Cisco tech can resolve, however, there's also a lot of public information for troubleshooting. If we have issues with the software version recommendations, we may reach out. We often need to try to seek out the most information possible before we reach out. 

Which solution did I use previously and why did I switch?

As implementors, we work with a variety of solutions, for example, we also work with Lenovo and Aruba.

How was the initial setup?

I don't participate directly in the implementation as I am more dedicated to the sales side of the business. However, it's my understanding that the initial setup is very easy and very straightforward. It's not complex. Our engineers, of course, have a lot of experience in the process.

The base implementation and the configuration can take about three or four months. After that, however, we spend about six months in the migration of services. The migration times vary and depend on the customer and what needs to be migrated over.

In general, an entire project may take about ten months or so.

What about the implementation team?

We handle the implementation for our clients.

What's my experience with pricing, setup cost, and licensing?

The product is very expensive.

Which other solutions did I evaluate?

We've had a few customers that asked us to compare Cisco to Huawei, and some ended up choosing Huawei. We can implement either and we've found Huawei to be stable as well.

What other advice do I have?

We are implementers, and we are a company specializing in professional services. We don't represent any vendor. We are multi-vendor. We provide professional services.

I'm on the sales side. I'm not sure which version of the solution our clients are using. The last implementation we did was for an operator in Bolivia. I would assume we deployed the latest version, however, I don't know the version number.

I would recommend the solution in general to the customers. However, companies should note that they need the best product, and they need the best services. It's very, very, very important that the planning, the design, the development, of the solution are all handled properly in order to avoid future problems during installation.

In general, I would rate the solution at a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Benoit-Leblanc
Architecte Technologies at Intact Financial Corporation
Real User
Top 5
Great stability but coming up on end of life and difficult to upgrade

Pros and Cons

  • "The initial setup is fairly straightforward if you have a basic setup."
  • "I'm not a big fan of CloudCenter. I don't have anything against it, however, the on-premise version has been so hard to upgrade and maintain."

What is our primary use case?

We're only using it because we create tenants and each OU inside of our company is with our DevOps. With CloudCenter, you are able to use their own VMs and manage their own workload. 

What is most valuable?

The stability of the solution is quite good.

The initial setup is fairly straightforward if you have a basic setup.

What needs improvement?

I'm looking for another product that's going to be quite simple and that's going to be more aligned with DevOps orientation so that they can do scripting, etc. I know that you can do it with CloudCenter, with the API, however, it's not perfect yet.

I'm not a big fan of CloudCenter. I don't have anything against it, however, the on-premise version has been so hard to upgrade and maintain. 

We need too many machines just to have a cloud portal. That is very hard to manage and sustain with the versions. Every time that we have upgraded this product to go from version 4.0 something to the latest version under 4.0, we have to spend days and days with Cisco due to all the bugs. Our setup is straightforward. It's not because we did the setup too much complex. We have the base setup and every time that we're creating it, it's pain. 

The upgrade is always failing. They need to get way better at upgrading the solution.

We're the company that uses this solution the most in the entire world, and we've really been pushing for Cisco to make improvements, however, now it's coming to end of life, so they aren't going to happen.

For how long have I used the solution?

We've been using the solution for three years.

What do I think about the stability of the solution?

The stability of the product is quite nice. We have had only one or two issues in three years with it in which the system actually crashed. However, for the rest of that time, stability has been great. We didn't have any problems.

What do I think about the scalability of the solution?

There have been no limits as to what I know and what we have reached, as of today. I haven't seen a ceiling on its ability to expand. The scalability is nice.

All the users on our end are DevOps and we are the admins of the VMware identity infrastructure. We have roughly 50 to 60 users actively using it at any given time.

How are customer service and technical support?

Cisco's technical support is not ideal, and we've dealt with them a lot as we've had a lot of issues with bugs after updates. I would rate them three out of five.

How was the initial setup?

For us, we did a basic setup and the initial setup was straightforward. It depends on the company, however. It can get complex depending on the requirements.

We have a team of five people that handle maintenance on the solution. 

What's my experience with pricing, setup cost, and licensing?

The licensing, as I understand it, isn't too much, as we're working end to end with Cisco. We have an SLA in place that provides us good pricing and they want us to keep our contracts with them.

That said, I don't know the exact cost structure of this solution.

What other advice do I have?

We're a Cisco partner and part of the board with Cisco CloudCenter and Cisco ACI, etc.

We are using CloudCenter now, and we know that CloudCenter is going to be on its end of life by 2024. We're in process of looking for a new replacement.

We're using the latest version, which is something like version 4. Version 5 is on the on-premise cloud-only, and we are not using this. We were planning to migrate to the cloud version, the faster version of Cisco CloudCenter, however, we just learned last week that the end of life was 2024, and so we've decided to not move forward in that direction.

It's a good product. It's working. The only thing that I don't like is the upgrade process. However, for the rest of the solution, the product is doing a great job for what we require.

I'd rate the solution a six out of ten. The upgrades are difficult and I would note that it is coming up to its end of life, so no more upgrades are really going to happen.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner