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Cisco AnyConnect Secure Mobility Client OverviewUNIXBusinessApplication

Cisco AnyConnect Secure Mobility Client is #4 ranked solution in top Enterprise Infrastructure VPN tools. PeerSpot users give Cisco AnyConnect Secure Mobility Client an average rating of 8 out of 10. Cisco AnyConnect Secure Mobility Client is most commonly compared to Zscaler Private Access: Cisco AnyConnect Secure Mobility Client vs Zscaler Private Access. The top industry researching this solution are professionals from a comms service provider, accounting for 26% of all views.
What is Cisco AnyConnect Secure Mobility Client?

As mobile workers roam to different locations, an always-on intelligent VPN helps AnyConnect client devices to automatically select the optimal network access point and adapt its tunneling protocol to the most efficient method. This may include voice over IP (VoIP) traffic, TCP-based application access, or Datagram Transport Layer Security (DTLS) protocol for latency-sensitive traffic.

Cisco AnyConnect Secure Mobility Client was previously known as Cisco AnyConnect Secure Mobility, AnyConnect Secure Mobility, Cisco AnyConnect, AnyConnect.

Buyer's Guide

Download the Enterprise Infrastructure VPN Buyer's Guide including reviews and more. Updated: January 2022

Cisco AnyConnect Secure Mobility Client Customers

MST, Molina Healthcare, Ritchie Bros. Auctioneers, Arup, New South Wales Rural Fire
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Cisco AnyConnect Secure Mobility Client Video

Archived Cisco AnyConnect Secure Mobility Client Reviews (more than two years old)

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Group VP Security and Compliance at a wireless company with 201-500 employees
Real User
Easy to use and set up with competitive pricing
Pros and Cons
  • "The solution is very easy to use and set up."
  • "Behavior analytics and other newer technologies should be integrated into the solution."

What is our primary use case?

We primarily use the solution for an SSL VPN, for third parties to connect to our network.

What is most valuable?

The pricing is very competitive.

The solution is very easy to use and set up.

What needs improvement?

Configuring the solution could be simplified. You tend to spend a bit of time on it right now. It could be made easier with better UI. All of the backend configurations are command-line and it's not helpful. It takes a little bit of effort to get the system up and running.

There's a lot of newer technologies that are displacing all of the VPN technologies. The solution could benefit from having a defragmenter and should offer Mac-based device control. 

Behavior analytics and other newer technologies should be integrated into the solution.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. We've had about 2,000 users connected to it. We use it quite extensively.

How are customer service and technical support?

A different team handles technical support, however, I haven't heard of any issues.

How was the initial setup?

The initial setup was pretty simple. It's not too complex.

What about the implementation team?

We had a hybrid approach to implementation where we did a few updates and then had a third party deploy the basic items for us.

What's my experience with pricing, setup cost, and licensing?

The solution offers its services at a very reasonable price.

What other advice do I have?

I'd recommend the solution; it's a good product.

I'd rate it eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
ITCS user
Senior Quality Assurance at a tech services company with 11-50 employees
Real User
Works well as a VPN, but the automatic re-connection feature needs to be improved
Pros and Cons
  • "The most valuable feature is the connection feature."
  • "There are situations where the connection drops, and you may not even be aware of it until you try to do something critical."

What is our primary use case?

The primary use case of this solution as an access point. We have on-premises servers and if anyone needs to access those servers remotely, they access them through Cisco AnyConnect.

We use it as a VPN between outside networks and our internal office network.

What is most valuable?

The most valuable feature is the connection feature. It allows me to connect.

What needs improvement?

There are situations where the connection drops, and you may not even be aware of it until you try to do something critical. The reconnection feature can be improved.

In the next release, I would like to have a connection alert or a pop up that could tell you that you have been disconnected.

It would be an improvement to include a better interface and integration with other vendors.

For how long have I used the solution?

I have been using this solution for one year.

What do I think about the stability of the solution?

There are instances where the connection is very poor, but It may have something to do with our network. I am not sure.

What do I think about the scalability of the solution?

This solution is scalable.

We have twenty to thirty users.

How are customer service and technical support?

We have not contacted technical support, we have not had any cause to contact them.

Which solution did I use previously and why did I switch?

Previously we did not use another solution, this is the first one.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We did not use any external resources to implement this solution, it was done internally.

What other advice do I have?

This solution is very good, but if you don't know what you are doing, you could create issues with it very quickly. If you don't have enough knowledge regarding this solution, then you need to get someone who knows this solution to help you with the implementation or to implement the solution.

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Find out what your peers are saying about Cisco, Palo Alto Networks, OpenVPN and others in Enterprise Infrastructure VPN. Updated: January 2022.
564,599 professionals have used our research since 2012.
BCM/ECM Manager at a comms service provider with 1,001-5,000 employees
Real User
Simple and reliable solution that allows you to work remotely
Pros and Cons
  • "This solution is stable. There have been no technical issues."
  • "I have been working with the same interface for the last ten years. I would say that it needs some improvements made."

What is our primary use case?

The primary use case of this solution is for working remotely.

What is most valuable?

It's a simple and reliable solution.

From my point of view as an end-user, it works without any problems and it's easy to use.

What needs improvement?

I have been working with the same interface for the last ten years. I would say that it needs some improvements made. From the perspective of an end-user, It could be more attractive and a graphic interface would be better.

It's a problem having to balance the number of licenses with the number of physical users.

In the next release, I would like to see better graphics in the interface.

For how long have I used the solution?

I have been using this solution for ten years.

What do I think about the stability of the solution?

This solution is stable. There have been no technical issues.

What do I think about the scalability of the solution?

I use this solution on one computer and there is no way to expand on it as an end-user for one computer. On the administration end, it may be different. 

How are customer service and technical support?

I have not contacted technical support. I haven't had any issues, the setup was good, and the software doesn't seem to be complicated, so there hasn't been any reason to contact technical support.

I have has some issues with the connectivity, but it has nothing to do with the product, it is with the network connectivity with specific networks.

Which solution did I use previously and why did I switch?

Previously we used CheckPoint Endpoint Remote Access VPN.

For a standard end-user, CheckPoint VPN is more complicated. It could be because it has more functions.

How was the initial setup?

The initial setup was done by the Central Administrator.

All that I can say, is that when I received the computer it was working and I had no issues with it. It was set up well by the administrators.

What's my experience with pricing, setup cost, and licensing?

Sometimes there is a problem with the number of licenses for the end-user.

The number of concurrent users is limited due to a valid license.

What other advice do I have?

I use this product on a day to day basis.

Take into consideration the appropriate ratio between the real number of users and the concurrent number of users. That was my experience when I was responsible for the remote working solutions for business continuity. 

I would recommend this solution.

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
it_user1029069
Network Administrator
Real User
Supports Windows, Mac, and Linux Operating Systems, useful and easy to handle
Pros and Cons
  • "It is easy to handle, you can have it on Windows, Mac, and Linux."
  • "It would be useful to have an automatic install process where if you connect and you don't have the latest version, it should be automatically done."

What is our primary use case?

The primary use case of this solution is to connect external users to our research center.

The deployment model is on-premises.

What is most valuable?

It is easy to handle, you can have it on Windows, Mac, and Linux. It is quite useful.

What needs improvement?

Often, there are new versions to install and that can be annoying for our users. 

Having to deal with a new version every two weeks is a bit overdone.

It would be useful to have an automatic install process where if you connect and you don't have the latest version, it should be automatically done.

For how long have I used the solution?

I have been using this solution for approximately eight years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and technical support?

In most cases, we are satisfied with the technical support.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We did not use a vendor or integrator, we did it by ourselves.

What other advice do I have?

We do not have a personal relationship with Cisco. We are customers.

This is a solution that I would recommend.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Consultant at Kowalik IT Consulting
Consultant
Easy to handle and you can have it on Windows, Linux or Mac

What is our primary use case?

We use the on-prem deployment model. Our primary use case is to connect external users to our research center. 

What is most valuable?

It's easy to handle. You can have it on Windows, Linux or Mac, which is quite useful.

What needs improvement?

Every two weeks there was a new version to install which was annoying for the users.  The price should be lower. 

For how long have I used the solution?

We have been using this solution for around six to eight years.

What do I think about the stability of the solution?

It is stable. 

What do I think about the scalability of the solution?

It is scalable. 

How are customer service and technical support?

Technical support is good. We are satisfied. 

How was the initial setup?

The initial setup…

What is our primary use case?

We use the on-prem deployment model. Our primary use case is to connect external users to our research center. 

What is most valuable?

It's easy to handle. You can have it on Windows, Linux or Mac, which is quite useful.

What needs improvement?

Every two weeks there was a new version to install which was annoying for the users. 

The price should be lower. 

For how long have I used the solution?

We have been using this solution for around six to eight years.

What do I think about the stability of the solution?

It is stable. 

What do I think about the scalability of the solution?

It is scalable. 

How are customer service and technical support?

Technical support is good. We are satisfied. 

How was the initial setup?

The initial setup was straightforward. 

What about the implementation team?

We deployed it in-house. 

What other advice do I have?

I would recommend this solution to someone considering it. I would rate it an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
User at a comms service provider with 11-50 employees
Consultant
An inconspicuous solution that is stable and easy to set up
Pros and Cons
  • "I like how I don't need to see the solution or start it up. I just use my computer and have it working in the background. I start my laptop and it's there and working. That's the most important feature."
  • "The hotspots give me connectivity issues occasionally. It could be easier to use if it allowed me to choose the hotspot."

What is our primary use case?

We primarily use the solution to access of the information for our company: email, documents, etc.

What is most valuable?

I like how I don't need to see the solution or start it up. I just use my computer and have it working in the background. I start my laptop and it's there and working. That's the most important feature.

What needs improvement?

The hotspots give me connectivity issues occasionally. It could be easier to use if it allowed me to choose the hotspot.

For how long have I used the solution?

I've been using the solution for one year.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and technical support?

Technical support is handled through our IT department. They're very good.

Which solution did I use previously and why did I switch?

We previously used a different solution. It came from the IT department but it wasn't very stable. They changed the VPN to AnyConnect and now it works well.

How was the initial setup?

The initial setup was easy. You just install it on the computer and it starts working.

What about the implementation team?

Our IT department handles the implementation.

Which other solutions did I evaluate?

We didn't evaluate other options before choosing this solution.

What other advice do I have?

We use the private cloud deployment model.

I'm satisfied with the solution. I'd recommend it to others.

I would rate the solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Tester at a tech services company with 11-50 employees
Real User
A simple solution that is easy to use and can be connected remotely
Pros and Cons
  • "I like that it is really easy to use, it's a simple product. It can connect remotely with a secure network."
  • "The logout should be automized and it should have a reminder that you have logged in into a private network."

What is our primary use case?

Our primary use case of this solution is for infrastructure security for accounts.

What is most valuable?

I like that it is really easy to use, it's a simple product. It can connect remotely with a secure network.

What needs improvement?

The interface could be a little more modern looking and it would be nice for other users if it had easier integration.

Another point of improvement is that it is easy to forget that you are in a private network and it does not log you out automatically. I did not see that there is an option for that. It should log you out after a certain point. You can forget that you are browsing a private, local network. The logout should be automized and it should have a reminder that you have logged in into a private network.

For how long have I used the solution?

We have been using this solution for around five years.

What do I think about the stability of the solution?

I never have stability issues.

What do I think about the scalability of the solution?

It is probably well scalable. I have not scaled it for more people so I don't have experience with that.

How are customer service and technical support?

I have never needed to contact their technical support. 

Which solution did I use previously and why did I switch?

I have not used a different VPN provider.

How was the initial setup?

I have installed it on my PC and I did not have to connect all the IP addresses and stuff but the setup was simple. 

What other advice do I have?

I would recommend this solution to anybody considering it. I think it is a good product. 

I would rate it a ten out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
it_user1028334
Quality Assurance Manager at a tech vendor with 1,001-5,000 employees
Real User
A secure solution that allows for easy sharing of connections or credentials with colleagues
Pros and Cons
  • "I like the ability to share the connections or simply to be able to pass the credentials for a connection to other colleagues without bothering too much about the connection being tracked or about security, because each and every user will require a secret password, so I don't really care about sending the details. It's very secure."
  • "If they could simplify connections via other machines, like Linux or Mac OS X, it would be helpful."

What is our primary use case?

We use them for our clients to connect to the servers.

What is most valuable?

I like the ability to share the connections or simply to be able to pass the credentials for a connection to other colleagues without bothering too much about the connection being tracked or about security. Each and every user will require a secret password, so I don't really care about sending the details. It's very secure.

What needs improvement?

Sometimes I need to connect with Cisco AnyConnect and I don't have access to a Windows machine, so I need to run the client from a Linux machine. If I recall correctly, the last build for the Linux was five or six years ago. So, sometimes it happens that I have this issue with not being able to use Cisco AnyConnect just because I'm forced to use a Linux machine, and the client is very old and it doesn't connect to the current version they're running on the servers on which I want to connect, even though it should be compatible with the old version I have.

It's not really an issue from our side, though, because at the end of the day I always find the solution of connecting through a Windows machine but this requires at some point to connect through the VPN. I connect a Linux machine to a Windows machine, the Windows machine to one in the AnyConnect lines product just to connect to yet another Windows machine, which in turn I need to connect on a Linux machine, because in most cases, the actual servers around the world, the vast majority of them are running on Linux.

If they could simplify connections via other machines, like Linux or Mac OS X, it would be helpful.

What do I think about the stability of the solution?

It's quite stable. It is seldom disconnected. If I recall correctly it happened to us last year on several occasions while using it, it tended to disconnect. But the product is very stable. 

What do I think about the scalability of the solution?

In terms of scalability, I cannot comment because I only hear from the clients. I don't hear from the server-side.

What other advice do I have?

I would recommend this solution to anyone who is considering its implementation.

I would rate this solution between a seven and an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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