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BigPanda Pros and Cons

BigPanda Pros

Principal Engineer, Site Operations at a tech vendor with 5,001-10,000 employees
Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue.
We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process.
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DevOps Engineer at ITOrizon
The main thing that we like about BigPanda is the user interface.
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GE
Independent entrepreneur in the IT environment at a tech services company with 51-200 employees
BigPanda integrates well with other solutions, such as WatchGuard,
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BigPanda Cons

Principal Engineer, Site Operations at a tech vendor with 5,001-10,000 employees
Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline.
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DevOps Engineer at ITOrizon
The cost of this product is too high compared to New Relic.
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GE
Independent entrepreneur in the IT environment at a tech services company with 51-200 employees
The solution could improve by having better integration.
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Find out what your peers are saying about BigPanda, Moogsoft, Zabbix and others in IT Infrastructure Monitoring. Updated: November 2021.
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