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Infraon IMS review

Chief Technology Officer at Leads Innovation
Gives us a single, consolidated view of our system, network, and ITSM...
In terms of improvements, I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution. In terms of additional functionality, a feature they may have but that I haven't been able to find is the ability for a manager to see all the tickets of his subordinates. It...

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