user reviews of ServiceNow Discovery

Updated JANUARY 2022

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ServiceNow Discovery review

Specialist (US IT Recruiter) at a tech services company with 1,001-5,000 employees
Stable with good encryption but technical support isn't helpful
The solution lacks the capability of discovering the devices which are not in the network. That is an area where they could improve upon. In the next release, we are actually looking for a solution for the devices which don't come into the network. Nowadays, because of this pandemic, most of the users are logging in from home, and we don't...
ServiceNow Discovery review

Johnathan Bennett
Johnathan Bennett
Sr. Servicenow Developer at a retailer with 10,001+ employees
Reliable, helps improve efficiencies, and uses AI to help build events
Scalability is pretty good, but they are lacking a bit in the Google Cloud realm. They are really good in others such as Azure, AWS, and IBM. It seemed to have matured those a little better. Maybe the problem is with Google Cloud being a partner and keeping up with them. I am not sure where it's lacking. Is it ServiceNow or just Google...

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