user reviews of BMC TrueSight Operations Management

Updated NOVEMBER 2021

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BMC TrueSight Operations Management review

Mudassir Parwez Ahmed
Mudassir Parwez Ahmed
Sr. Technical Consultant at a tech services company with 11-50 employees
Monitors a mix of on-prem and cloud, and predictive alerts help maintain availability
In terms of root cause analysis, BMC TrueSight has a couple of modules like Service Impact Management and the Probable Cause Analysis, which work together to help you identify related events. This module, on paper, has a lot of promise, but it is actually really complicated. There are really small pieces working together and you have to...
BMC TrueSight Operations Management review

reviewer1455921
Information Systems Computer System Controller at a insurance company with 11-50 employees
Provides great support for the business tools and IT service
I am involved in the planning and the development of the solution, so from my perspective the initial setup is a little complex but not in itself, rather because managing the user services requires access to a CMDB. To get the best from this kind of product requires other processes and tools to be aligned with it. The consideration is that...

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