user reviews of
HelpSystems Intermapper & SolarWinds NPM

Updated NOVEMBER 2021

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HelpSystems Intermapper review

Andrian Lubimov
Andrian Lubimov
SVP of Networking and Operations at Skywire Networks
It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA...
They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA...
SolarWinds NPM review

DineshNekkanti
DineshNekkanti
Digital Innovation at Bobcat Company
Good sharing display, excellent technical support and useful for hybrid monitoring
I expected more from the solution. I thought it would be just like the Orion Platform. On Orion, for example, you can spot all the different widgets and everything from the dashboard. This solution is less simple. There are charts and lines and numbers. It might be helpful if the solution offered some more extensions, like a log that could...

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