We changed our name from IT Central Station: Here's why

Top 8 Cloud Monitoring Software Tools

ZabbixDatadogLogicMonitorSolarWinds NPMAuvikSevOne Network Data PlatformInfraon IMSCentreon
  1. leader badge
    Zabbix has a roadmap and they are continuously and frequently adding new features.They've already added extra features, such as noise-canceling and facial recognition, which is great.
  2. leader badge
    The solution is sufficiently stable. The interface and the integrations make it so easy to connect to the cloud or to the on-premise environment.
  3. Find out what your peers are saying about Zabbix, Datadog, LogicMonitor and others in Cloud Monitoring Software. Updated: January 2022.
    563,780 professionals have used our research since 2012.
  4. leader badge
    One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot. Other products don't provide you with such information. You see a value going up, but you don't know what it means. LogicMonitor provides such information. For instance, if a value goes up, it says that it is probably because your disk area was too low.
  5. leader badge
    The most valuable features are language support and technical support.The most important feature is reporting. The reports that are generated are useful and they save a lot of time with respect to monitoring.
  6. With TrafficInsights, we can view the information and do something with it. In the past, we couldn't easily find that information. The most valuable features of Auvik are the alerting and monitoring. Those functions mean it easily more than pays for itself. I have it integrated with Slack with multiple channels set up for our IT office. When just about any part goes down that I have assigned in the alerting portion, it will let the right people know within minutes.
  7. Non SD WAN features are very stable.Performance management reports and data insights are valuable features of this solution.
  8. report
    Use our free recommendation engine to learn which Cloud Monitoring Software solutions are best for your needs.
    563,780 professionals have used our research since 2012.
  9. The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem.We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm.
  10. In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us.

Advice From The Community

Read answers to top Cloud Monitoring Software questions. 563,780 professionals have gotten help from our community of experts.
Rony_Sklar
Popular cloud monitoring solutions on the market include Datadog, AppDynamics, Dynatrace, SolarWinds and New Relic.  If you recently researched and chose a cloud monitoring solution for your company, what solutions did you evaluate? What did you ultimately choose and why? What were the pros and cons of the different options you considered?
author avatarMark Kaplan
Real User

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything else on the market today.

author avatarTjeerd Saijoen
Reseller

It depends on your requirements. For example, do you need to monitor the complete infrastructure, applications, network devices and security including, for example, Amazon or Azure or any other cloud vendor, and what kind of applications? I run IBM cloud monitoring but I've also worked with BMC, Dynatrace and AppDynamics. IBM has a total solution for enterprise environments, the other ones are more focussed on the application site. Also it depends on your knowledge of performance. Most tools are pointing to what is happening but you need to come up with the solution. 


Regards Tjeerd

author avatarDawid Van Der Merwe (SUSE)
Vendor

The first question is - what type of cloud service are you making use of? IaaS, PaaS, SaaS (Storage and/or Software)? Do you have specific business requirements, applications, etc. that will determine the type of data you require? What kind of metrics are you looking for; fault, configuration, security, assurance/accounting, performance? On top of that, do you require identity management e.g. CIEM solutions? And finally, on which cloud platform are you; GCP, AWS, Azure? All of those questions should drive your decision making. Once you have that buttoned down, you can start asking the next set of questions; do you want it as a service, do you require on-prem solutions, agent vs agentless, polling vs event, vs passive (tap/packet broker/netflow), etc.

Sorry for all the questions, but I think the more questions you ask right from the beginning, the better the solution will fit.

author avatarBernd Harzog
Real User

The answer to this question depends upon what you mean by Cloud Monitoring "Software".


Do you mean the applications software that you built or bought and that implements your business functionality? In that case look at Dynatrace, New Relic, and Instana. 


There is also a drill down on this question that focuses upon the current and future architecture of your applications. If your applications are comprised of highly dynamic microservices orchestrated by Kubernetes you need to pay very careful attention to the problem of selecting tools that can keep up with the pace of change in your environment.


If you mean the infrastructure software that comprises the cloud and the services on the cloud that your applications rely upon, then Datadog is the clear leader in this space. But there are also very strong offerings from Dynatrace, New Relic, and Instana.

author avatarShibu Babuchandran
Real User

Hi @Rony_Sklar ​,


I would recommend Zabbix as it is a free and open-source tool.


Zabbix is an open-source monitoring software tool for diverse IT components, including networks, servers, virtual machines (VMs) and cloud services. Zabbix provides monitoring metrics, among others network utilization, CPU load and disk space consumption. Zabbix monitoring configuration can be done using XML-based templates which contain elements to monitor. The software monitors operations on Linux, Hewlett Packard Unix (HP-UX), Mac OS X, Solaris and other operating systems (OSes); however, Windows monitoring is only possible through agents. Zabbix can use MySQL, MariaDB, PostgreSQL, SQLite, Oracle or IBM DB2 to store data. Its backend is written in C and the web frontend is written in PHP. Zabbix offers several monitoring options:


  • Simple checks can verify the availability and responsiveness of standard services such as SMTP or HTTP without installing any software on the monitored host.

  • A Zabbix agent can also be installed on UNIX and Windows hosts to monitor statistics such as CPU load, network utilization, disk space, etc.

  • As an alternative to installing an agent on hosts, Zabbix includes support for monitoring via SNMP, TCP and ICMP checks, as well as over IPMI, JMX, SSH, Telnet and using custom parameters. Zabbix supports a variety of near-real-time notification mechanisms, including XMPP.

It comes with a lot of integrations with cloud solutions and is very efficient and easy to use. On the cloud, it presently supports AWS, Cloudstack, Google Cloud, Azure, open stack, and many more to name

author avatarreviewer1352679 (IT Technical Architect at a insurance company with 5,001-10,000 employees)
Real User

I'll answer based on my requirements.... Cloud for me is just another platform.  PaaS, SaaS, IaaS, on-premise hosts, VMWare, mainframe, multiple clouds are all part of my problem.  With an APM solution a key capability is transaction trace so I need a common solution across my problem set or I just start bouncing between tools. I also have infrastructure monitoring requirements and historically we used multiple tools to cover individual technologies and fill gaps.  We selected Dynatrace as it had the most extensive coverage, with event correlation across transaction traces and the topology (host -> app relationships).  The event correlation is easily a differentiating feature.  It has an additional benefit as a highly automated deployment/maintenance.  I can upgrade my entire environment with a push of a button.  Prior to our decision we had the other 3 magic quadrant solutions (BMC, AppD & New Relic) in house.  We are migrating away from all of them.  We still have a need for a separate tool for network/appliances in full transparency (solarwinds) and use ELK for logs (we have a highly customized logging solution that will be difficult to migrate away from).  I'm looking forward to Dynatrace maturing their log analytics offering to open up that opportunity.


If I was cloud only, I would consider Dynatrace or New Relic.  If I'm heavy non-cloud, easily Dynatrace.  If I didn't care about real user monitoring I would consider DataDog.

Anonymous User
With the security issues associated with SolarWinds - are people switching to other vendors?   Which ones are you switching to and why?
author avatarchamepicart
Real User

We’ve switched from Solarwinds to Centreon even before the issue occurred. It’s way cheaper and is a good alternative and very flexible to your needs. You can play with it yourself.

author avatarRobertUllman
User

Thousand Eyes acquired by Cisco, interesting synergies with AppDynamics APM.

author avatarTjeerd Saijoen
Reseller

Riverbed is also a great solution very easy to install and a great dashboard.

author avatarIanMacfarlane
Real User

I have used both and have to say my experience with Connectwise was very good. Design for MSP's and when used with IT Glue and My It Process nice, accurate seamless. 

author avatarAbhirup Sarkar (EverestIMS Technologies)
Real User

Please check out InfraonIMS from EverestIMS Technologies.


(https://www.everestims.com/inf...)

The major advantage is an integrated solution which not only monitors the complete IT Infra but also provides complete visibility into the ticket lifecycle for any issues detected via the PINK-Certified InfraonDesk ITSM engine.

From a security standpoint, the tool is OWASP Certified for higher levels of protection against malicious attacks.

author avatarBernd Harzog
Real User

The hackers targeted SolarWinds because SolarWinds has many customers. To minimize the risk of being hacked through one of your vendors, this suggests choosing unpopular vendors with few customers. Which is completely irrational.


Summary - this is a really hard problem and switching vendors does nothing to reduce your risk of this type of hack.

author avatarTjeerd Saijoen
Reseller

IBM Netcool is a great alterative, also available as a SaaS solution from https://rufusai.com

author avatarDarryl Theron
Reseller

Hi Henry,


Infosim, Stablenet is a very good alternative.



Regards,


Darryl Theron


Find out what your peers are saying about Zabbix, Datadog, LogicMonitor and others in Cloud Monitoring Software. Updated: January 2022.
563,780 professionals have used our research since 2012.